Configure the search option for your portal header

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure search feature to display search option on you portal.

    Vorbereitungen

    Role required: sp_admin

    Prozedur

    1. Navigate to All > Service Portal > Portal.
    2. On the Service Portal page, search and select Customer Support in the Title column.
    3. On the Customer Support page, in the Quick start config field, modify the JSON as shown. 
      "headerSearch": {
                "display_search": true,
"search_placeholder_text": "Search articles and request items",
"exclude_search_for_pages": "csm_home_new"
      Hinweis:
      You can also modify the placeholder text. The default text is Search articles and request items.
    4. Modify the placeholder text.
      The default text is Search articles and request items.
    5. Select Update.