Display the integer values of all case states

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Display the integer values of all of the states associated with cases.

    Vorbereitungen

    Role required: sp_admin

    Prozedur

    1. Navigate to All > System Definitions > Choice Lists.
    2. On the Choices page, in the Table column, enter *sn_customerservice_case.
    3. In the Element column, enter state.

    Ergebnisse

    The Value column on the Choices page displays the integer values of all the states related to a case.