Activate an Engagement Messenger module

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Activate the Engagement Messenger module that you configured so that you can embed it in your website.

    Vorbereitungen

    Role required: sn_csm_ec.ec_admin

    Perform the following tasks:

    Warum und wann dieser Vorgang ausgeführt wird

    Unless you activate a messenger module, it would not be available for your customers to use from within your third-party website.

    Prozedur

    1. Navigate to All > Engagement Messenger > Modules.
    2. In the Edit module column of the messenger module that you want to activate, click Edit.
      The guided configuration view is displayed.
    3. Select the Implement step.
    4. Select Activate.
      Abbildung : 1. Activate Engagement Messenger module
      Configure Engagement Messenger Module page highlighting Implement steps and Activate button.

    Nächste Maßnahme

    Embed Engagement Messenger in your web application.