Working with SRM reliability tasks
Alerts, incidents, and change requests are reliability tasks. From creation to resolution, SRM enables you to manage your alerts through the entire response life cycle.
The Reliability Tasks pane contains three tabs:
- Alerts are created within SRM manually or using different integrations. Alerts is the default tab. For more information on alerts, see Working with alerts in SRM.
- Incidents are created manually or based on SLO and SLI. For more information on incidents, see Working with Incidents in SRM. For more information on SLO, SLI, and error budget actions, see Create SLO, SLI, and Error budget policies.
- Change requests can be created within SRM. See Manually create an SRM change task.
Responders and above are notified for updates to tasks based on their notification preferences.