Cloud Discovery home page in Cloud Discovery Workspace

Release version: Xanadu

Updated August 1, 2024

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Summary of Cloud Discovery home page in Cloud Discovery Workspace

The Cloud Discovery home page in the Cloud Discovery Workspace provides ServiceNow customers with a comprehensive dashboard summarizing discoveries triggered by discovery schedules. It enables users to monitor configuration items (CIs) discovered, track errors, and review upcoming schedules, all through visual reports and indicators.

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Access to this dashboard requires the sncloudopsws.cloudopsadmin role. To open it, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard.

Key Features

Discovery Runs Overview: View a 30-day donut chart displaying discovery run counts and their states (Active, Canceled, Completed).
Upcoming Schedules: Review up to eight upcoming discovery schedules to manage planning and execution.
Total Configuration Items: Analyze the number of discovered CIs over time via line and area charts, with options to drill down into individual CI records and their multi-source data.
Cloud Discovery Errors: Monitor errors encountered during discovery with a timeline chart and detailed error listings accessible through the dashboard or Diagnostics > Discovery log.
Credentials and Service Accounts Indicators: Display total counts and breakdowns by cloud provider with interactive filtering to view specific credential or service account details.
MID Servers Status: Donut chart showing total MID Servers and their operational status, helping manage discovery infrastructure.
Cloud VMs by Datacenter: Horizontal bar chart showing counts of discovered VMs per datacenter for Microsoft Azure, AWS, and vCenter, aiding in resource visibility.

Practical Use for ServiceNow Customers

This dashboard equips cloud operations administrators with critical insights into cloud discovery activities, enabling proactive management of discovery schedules, credentials, MID Servers, and discovered resources. By providing visual summaries and detailed drill-down capabilities, it simplifies tracking discovery health, identifying issues, and optimizing cloud asset management.

The Cloud Discovery home page displays a summary of the discoveries triggered through a discovery schedule. You can view the count of CIs discovered and errors encountered over time. You can also select any dashboard report to view additional information.

Cloud Discovery dashboard.

Required ServiceNow AI Platform roles

sn_cloud_ops_ws.cloud_ops_admin

Access the Cloud Discovery home page

To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.


User	Dashboard use
sn_cloud_ops_ws.cloud_ops_admin	The sn_cloud_ops_ws.cloud_ops_admin can review the following information in the Cloud Discovery dashboard: 30 day discovery runs Upcoming schedules Total configuration items Cloud discovery errors Credentials MID Servers Service accounts Cloud VMs by datacenter

Indicators

Credentials: This indicator displays the total count of credentials defined in the system and their breakdown according to cloud provider.
Select the number mentioned under any credential type to see a filtered list of matching credentials.
Service accounts: This indicator displays the total count of service accounts defined in the system and their breakdown according to cloud provider.
Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.

Reports


Title	Type	Source table	Description
30 day discovery runs	Donut chart	discovery_status	This report displays the count and the state of the discovery runs over the last 30 days. Cloud Discovery displays the following states in the report: Active Canceled Completed Select the report to view the list of all the discoveries.
Upcoming schedules	List	discovery_schedule	This report displays information about up to eight upcoming scheduled discoveries. Select any schedule to view its details.
Total configuration items	Line and area chart	cmdb_ci	This report displays the number of CIs discovered over time. Select the report to view the list of all the configuration items discovered so far. You can select any CI record to view more information about the CI and its multi-source data if available.
Cloud discovery errors	Line and area chart	discovery_log	This report displays the number of Cloud Discovery errors over time. Select the report to view the list of all Cloud Discovery errors in the Discovery log. Alternatively, you can access this information, by navigating to Diagnostics > Discovery log.
Credentials	Indicator	discovery_credential	This report displays the total count of credentials defined in the system and their breakdown per cloud provider. Select the number mentioned under any credential type to see a filtered list of matching credentials.
MID servers	Donut chart	ecc_agent	This report displays the total count of MID Servers and their status.
Service accounts	Indicator	cmdb_ci_cloud_service_account	This report displays the total count of service accounts defined in the system and their breakdown per cloud provider. Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.
Cloud VMs by datacenter	Horizontal bar chart	sn_disco_cd_vm_analytics	This report displays the count of VMs discovered per datacenter. Cloud Discovery displays this report for Microsoft Azure, Amazon Web Services (AWS), and vCenter datacenters only.