Azure Service Bus Namespace pattern-based discovery

  • Release version: Xanadu
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of Azure Service Bus Namespace pattern-based discovery

    The Azure Service Bus Namespace pattern-based discovery in ServiceNow enables automated detection and mapping of Azure Service Bus Namespace resources within your cloud environment. This discovery capability is part of the Discovery and Service Mapping Patterns application, which helps populate detailed resource data into both CMDB and non-CMDB tables for effective cloud resource management.

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    Key Features

    • Pattern Activation: The Azure Service Bus Namespace pattern is disabled by default and requires manual activation. From Visibility Content version 6.28.0 onward, activating or deactivating patterns is no longer considered a customization, ensuring updates are maintained automatically.
    • Discovery Prerequisites: Proper Microsoft Azure discovery prerequisites must be met, including setting up Azure service accounts with appropriate datacenter URLs for discovering Azure GovCloud (US) environments.
    • Data Population: The pattern populates resource data in both CMDB tables (such as cmdbcicmpresource) and non-CMDB tables (such as cmdbazureservicebusnamespace), providing comprehensive inventory information.
    • CI Relationships: The discovery creates relationships between Configuration Items (CIs), including resource groups, cloud resources, and Azure datacenters, facilitating accurate service mapping.
    • Azure Tag Collection: Tags associated with Azure Service Bus Namespace resources are collected and stored in the cmdbkeyvalue table, enabling tag-based resource management.

    Key Outcomes

    • Accurate CMDB Representation: You receive up-to-date and accurate records of Azure Service Bus Namespace resources, including identity, location, status, and subscription details.
    • Enhanced Service Mapping: By establishing relationships between discovered resources and their groups or datacenters, you gain better visibility into your Azure infrastructure.
    • Governance and Compliance Support: Collecting metadata such as tags and operational status supports governance, auditing, and compliance efforts.
    • Support for Azure GovCloud Discovery: The pattern supports discovery in Azure GovCloud environments, requiring specific configuration for service accounts.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud components discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Service Bus Namespace - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure Service Bus - Namespace [cmdb_azure_service_bus_namespace]
    Field Description
    Identity [identity] The identity information associated with the resource, often used for authentication or access control.
    Location [location] The geographical location where the resource is hosted.
    Object Id [object_id] The unique identifier of the resource.
    Resource Group [resource_group] Name of the resource group.
    Status [status] The current status or state of the resource.
    Subscription ID [subscription_id] The subscription ID.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Service Bus Namespace - Extended Inventory(LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The geographical location where the resource is hosted.
    Name [name] The name of the resource.
    Object ID [object_id] The unique identifier of the resource.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Resource type [resource_type] Type of resource. The value is set to microsoft.servicebus/namespaces.
    Description [short_description] Description of the resource or service.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud Resource [cmdb_ci_cmp_resource]
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure Service Bus - Namespace [cmdb_azure_service_bus_namespace] References Cloud Resource [cmdb_ci_cmp_resource]

    Azure tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.