Install the Alert automation rules application

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Install the Alert automation rules application and any supporting applications.

    Before you begin

    Role required: admin

    Subscriptions required: ITSM Professional or ITOM Operator Professional subscriptions.

    About this task

    Prior to creating management rules, you should have installed and configured the Service Reliability Management application, available in the ServiceNow Store.

    Procedure

    1. Select the link provided to you in the email you received to access the ServiceNow Store and download the application onto your SRM instance.
    2. In your ServiceNow AI Platform instance, navigate to All > System Applications > All Available Applications > All
    3. Locate the Alert Automation Rules application and select Install to activate it.
      Alert automation rules are ready to use within Service Reliability Management.