Create a shift form in Service Reliability Management
Set up an on-call schedule for your team to ensure that the right person is always available to quickly respond to incidents and critical alerts.
Create a shift form
For more information, see Create your SRM On-call schedule.
| Field | Description |
|---|---|
| Shift name | Name for the shift. |
| All day shift | If selected, the shift is an all-day commitment. |
| Shift starts | Date and time the shift begins. |
| Shift ends | Date and time the shift ends. |
| Repeats | Shift repetition. Choices are:
|
| Every | How often to repeat. Display depends on the time frame chosen. |
| More options |
More options to customize your schedule. |
| Timezone | User time zone. |
| Holiday schedule | Schedule to use for the holiday. |
| Repeats until | Date and time to end repetition. |
| Field | Description |
|---|---|
| Shift name | Name for the shift. |
| Template/Schedule | Existing templates for shifts. Choices are:
|