View all showback statements

  • Release version: Xanadu
  • Updated June 16, 2026
  • 1 minute to read

    • As a service charging analyst, you can view the list of all showback statements that are generated. You can determine the reporting entity or the user group that the report is intended for.

    Before you begin

    Role required: service_charging_analyst

    About this task

    Generate the showback statements, redetermine the total cost of the statement expense lines for the fiscal period, and publish the statements for the showback user to see. You can also create a showback statement.

    Procedure

    1. Navigate to All > Financial Charging > Showback > All Showback Statements.
    2. To create a showback statement, Click New.
    3. To edit an existing showback statement record, click New.
    4. On the form, fill in the fields.
      Table 1. Showback Statement form
      Field Description
      Reporting entity Business entity that availed the business service.
      Fiscal period Period for which the showback statement is generated.
      Assigned to Business unit head or department head who would see the showback statement.
      State Status of the showback statement.
      • Draft: The report is in a draft stage.
      • Published: The report has been published, which means the reporting user and the users belonging to the reporting user group with the showback user role can see the report.
      • Disputed: The showback user has seen the report and has raised a dispute as the user has a disagreement about the contents of the statement expense line.
      • Closed: When the showback user accepts the statement item, the statement item moves to the Closed state.
      Total cost The total cost of all the statement expense lines.
      Assignment group Group that the statement item is assigned to.
      Short description Meaningful short description for the showback statement.
      Additional comments (User visible) Comments or notes in complete sentences and paragraphs because users view these comments. The user gets a copy of all information saved in the field.
      Work notes Work notes for internal communication only.
    5. To save the showback statement, click Submit.
    6. To save the edited record, click Update.
    7. To acknowledge the expenses reported in the showback statement, click Accept.
    8. To delete the record, click Delete.

    What to do next

    Add statement expense lines and statement expense line details to the showback statement using the Showback Statement related list.