Create a demand

Release version: Xanadu

Updated August 1, 2024

1 minute to read

Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.

Before you begin

Role required: snc_internal

Access the Demand New record form in one of the following ways.
- Navigate to All > Demand > Demands > Create New.
- Navigate to Self-Service > Demands > Create New.
- If you have the it_demand_manager role, navigate to All > Demand > Demands > Workbench > New.
  Note:
  Demands created from the Demand Workbench are in the Qualified state.
On the Demand New record form, fill in the fields.
For a description of the field values, see Demand form.
Select Save.

Note:
Requesters or collaborators can edit their demand as long as the demand is in the Draft state.

Review and refine the demand details.
When all required information is complete, move the demand to the Submitted state by selecting Submit demand. The demand then enters the formal evaluation workflow involving the demand manager and stakeholders.