EAP Agile Team dashboard

  • Release version: Xanadu
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of EAP Agile Team dashboard

    The Agile Team dashboard in the Enterprise Agile Planning (EAP) workspace offers comprehensive visibility into sprint progress and team performance for Agile teams. It supports both default and customizable dashboards linked to your Agile configuration, enabling tailored insights aligned with your team's needs.

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    Access and Required Roles

    • To view the dashboard, users must have the EAP read-only (snapwadvanced.eapreadonly) role.
    • Access the dashboard by navigating to Workspaces > Strategic Planning Workspace > Enterprise Agile Planning, selecting your EAP team from the Agile structure section, and then choosing the Home tab.

    Use Cases and Key Users

    The dashboard is designed for portfolio managers, product managers, team leads, and team members to track and analyze sprint goals, stories, overall progress, and team performance.

    Key Features and Reports

    • Sprint Progress Gauge: Displays the percentage of story points completed versus total sprint scope.
    • Total Stories, Blocked Stories, Total Story Points, and Stories Missing Estimates: Provide counts and totals for stories scheduled in the sprint, including those blocked or lacking estimates.
    • Stories by State Bar Graph: Visualizes the distribution of stories by their current status within the sprint.
    • Sprint Goals List: Shows status and progress of sprint goals, with customizable column arrangements.
    • Sprint Burndown and Burnup Trends: Compare ideal sprint pacing with actual progress using story points, helping assess completion likelihood before sprint end.
    • Average Velocity per Sprint: Indicates the typical story points completed per sprint, supporting performance evaluation over time.
    • Velocity Trend: Tracks the story points completed over the past 90 days to observe team performance trends.
    • Story Cycle Time Bubble Chart: Illustrates the time taken for individual stories to progress from in-progress to completion over the past 30 days. Bubble size relates to story points, and hovering reveals detailed story metrics, enabling analysis of cycle time relative to story complexity.

    Practical Benefits

    ServiceNow customers leveraging the EAP Agile Team dashboard can efficiently monitor sprint health, identify bottlenecks such as blocked stories or missing estimates, and assess team velocity and cycle times. This enables proactive sprint management, informed decision-making, and continuous performance improvement within Agile teams.

    The Agile Team dashboard provides you with sprint progress and team performance details for an Agile team in the Enterprise Agile Planning (EAP) workspace.

    Agile Team dashboard showing various data visualizations and team performance reports.

    You can use a default dashboard or you can configure a custom dashboard and associate it with your Agile configuration. For more information, see Configuring custom dashboards in EAP.

    Required EAP roles

    The EAP read-only (sn_apw_advanced.eap_read_only) role is required to view the dashboard.

    Access the Agile Team dashboard

    1. Navigate to Workspaces > Strategic Planning Workspace > Enterprise Agile Planning.
    2. From the Agile structure section of the navigation panel, choose your EAP team.
    3. Select the Home tab.

    Use cases

    User Dashboard use
    • Portfolio manager
    • Product manager
    • Team lead
    • Team member

    View the progress and status of your sprint goals, stories, overall progress, and team performance.

    Reports

    Title Type Source table Description

    Sprint progress

    Gauge

    Sprint progress.
    sn_apw_advanced_eap_iteration

    Percentage of points completed out of the total scope for this sprint.

    Total stories

    Single Score

    Total stories.
    rm_story

    Number of stories that are scheduled for this sprint.

    Blocked stories

    Single Score

    Blocked stories.
    rm_story

    Number of stories that are blocked for this sprint.

    Total story points

    Single Score

    Total story points.
    rm_story

    Sum of points of all stories that are scheduled for this sprint.

    Stories missing estimates

    Single Score

    Stories missing estimates.
    rm_story

    Number of stories that are scheduled for this sprint that don't have story points.

    Stories by state

    Bar graph

    Stories by state.
    rm_story

    Stories that are scheduled for this sprint, grouped by their current state.

    What does the team plan to achieve in this iteration?

    List

    Goals list.
    sn_gf_goal

    Status and progress of your sprint's goals.

    You can rearrange the columns of the report by selecting the Settings icon (Settings icon.).

    Sprint burndown by story points

    Trend

    Sprint burndown by story points.
    This trend uses the following indicators:
    • EAP: Sum of story points of all stories in the current iteration.
    • EAP: Sum of story points of active stories in the current iteration.

    Burndown trend comparing the sprint's ideal pace with the current pace. This report can help you analyze if the scope can be completed before the end of the sprint.

    Sprint burnup by story points

    Trend

    Sprint burnup by story points.
    This trend uses the following indicators:
    • EAP: Sum of story points of completed stories in the current iteration.
    • EAP: Sum of story points of all the stories in the current iteration

    Burnup trend comparing the sprint's ideal pace with the current pace. This report can help you analyze if the scope can be completed before the end of the sprint.

    Avg velocity per sprint

    Single Score

    Avg velocity per sprint.
    sn_apw_advanced_eap_iteration

    Number of story points the team can complete per sprint. Using this metric, you can evaluate the team's average performance.

    Velocity

    Trend

    Velocity.
    sn_apw_advanced_eap_iteration

    Trend of story points completed by this team in the past 90 days.

    Story cycle time

    Bubble chart

    Bubble chart representation.

    sn_apw_advanced_story_cycle_time

    Time taken for each story to move from an in-progress state to completion.

    Each bubble on the graph represents a story and the graph shows stories completed in the past 30 days. The height of the bubble from the x-axis shows the time (in days) to move from an in-progress state to completion. The size of the story bubbles is relative to each other based on their story points.

    Pointing your cursor to a bubble on that chart shows story data such as story points, duration in days to complete, and name.

    You can compare the cycle times of stories with different story points and analyze the trend in the time taken by the team to complete them.
    Note:
    The cycle time chart currently doesn't support selecting the story bubble to drill down into the stories.