SAFe ART Dashboard

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of SAFe ART Dashboard

    The SAFe ART Dashboard allows ServiceNow customers to visualize the progress of Agile Release Train (ART) members on features and Program Increments (PIs) over a given period. It provides insights into overall ART velocity and historical performance on PI objectives, enabling better planning for upcoming increments.

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    Key Features

    • ART Summary Tab
      • Feature Progress: Horizontal bar chart displaying progress on features by ART members.
      • Velocity by PI: Bar chart showing ART velocity across different PIs, helping assess stability and predictability.
    • Cycle Time Tab
      • Story Cycle Time: Bubble chart illustrating the time each story takes from in-progress to completion. Bubbles vary in size by story points and height by cycle time. Interactive tooltips provide detailed timing breakdowns for various story states (Work in Progress, Ready for Testing, Testing).
      • Filters allow viewing cycle times for selected story states, and zoom capabilities help explore crowded data areas.
    • Program Predictability Tab
      • ART Program Predictability: Line chart tracking historical ART performance against PI objectives, showing business value achieved as a percentage of planned objectives.
      • Displays performance for the entire ART and individual teams, highlighting those consistently achieving the ideal 80%-100% range.
      • Includes a linear regression trend line indicating overall performance trends.
      • Interactive features enable drilling down into PI objectives by clicking data points for detailed analysis at ART or team levels.

    End User and Roles

    The dashboard is intended for SAFe ART users with the safescrumuser role, allowing them to monitor ART progress on features and PI objectives effectively.

    Upgrade Considerations

    Customers upgrading from version 1.0.2 or earlier of the Performance Analytics Content Pack for Essential SAFe should install this dashboard from the Solution Library to access the updated layout and the Story Cycle Time report.

    Visualize how the ART members are progressing on features and program increments (PIs) over a given period using the SAFe ART dashboard. Gain insight on the overall velocity of the ART members, historical performance of the ART on the PI objectives so that you can plan the work accordingly for the upcoming program increments.

    Figure 1. ART Summary tab
    SAFe ART Summary tab
    Figure 2. Cycle Time tab
    SAFe ART cycle time
    Figure 3. Program Predictability Tab
    SAFe ART program predictability.

    End user and roles

    Table 1. End user goal with required role
    End user and goal Required role
    SAFe ART user: View how the ART members are progressing on features and PIs. safe_scrum_user

    Data visualizations

    If you are upgrading from version 1.0.2 or earlier of Performance Analytics Content Pack for Essential SAFe, then install this dashboard from Solution Library to upgrade its layout and access the Story Cycle Time report. For more information, see Using Solution Library for Essential SAFe dashboards.

    Table 2. ART Summary
    Title Type Description
    Feature Progress Horizontal bar chart

    Horizontal bar chart

    		 View the progress of all the features that the ART members are working on.
    Velocity by PI Bar chart

    Bar chart

    		 View the velocity of the ART across various PIs. Understand if the ART is achieving a stable, predictable velocity.
    Table 3. Cycle Time
    Title Type Description
    Story Cycle Time Bubble chart

    Bubble chart

    		 Identify the time taken for each story in the ART to move from an in-progress state to completion.

    Each bubble on the graph represents a story. The height of the bubble from the x-axis shows how long that story took to move from an in-progress state to completion. The size of the story bubbles are relative to each other based on their story points.

    Pointing your mouse cursor over a bubble displays the following details about that story:
    • Story points
    • Date on which the story is moved to completion
    • Total cycle time (in days) of the story
    • Number of days that the story was in the Work in progress state
    • Number of days that the story was in the Ready for testing state
    • Number of days that the story was in the Testing state

    From the Story State section towards the right of the report, you can filter the report to view the cycle time of the stories for the selected states. The chart displays the cycle time for each story as the cumulative sum of all duration of the selected states.

    If there are too many stories at any area of the chart and the bubbles appear crowded on the report, you can zoom in that particular area of the report for a clearer view.

    Cycle Time Zoom
    Title Type Description
    ART: Program Predictability Line chartLine chart

    Track the historical performance of the ART on achieving their PI objectives.

    The series in this report show the performance of the ART as whole and also the performance of each team of the ART.

    The horizontal axis shows the completed PIs and the vertical axis shows the range of business value achieved in percentage (%).

    Each series is the representation of the business value achieved, which is calculated from the planned and actual business values of the PI objectives. For more information, see SAFe PI objectives.

    From the chart, you can see which teams are consistently achieving between 80% and 100% of the set PI objectives, which is the ideal range according to SAFe.

    The Linear (ART) dotted-line series on the chart provides a linear regression on the business value achieved for the ART. This series serves as an indication of how the scores of the business value achieved are trending.

    Pointing your mouse cursor at a data point on any of the series gives you the numeric value of business value achieved.

    • Clicking any of the data points for a PI on the ART series lets you drill down and see the list of PI objectives that are used to plot the chart for the PI which you clicked.

      Filtering the list by setting the Type column to Program displays the PI objectives only for the ART.

    • Clicking any of the data points for a PI on a team series lets you drill down and see the list of PI objectives that are used to plot the chart for the PI which you clicked.

      The objectives shown in this list are only for the selected team.