Test Management 2.0 overview
Summarize
Summary of Test Management 2.0 overview
Test Management 2.0 is a ServiceNow application designed to help you deliver software products more efficiently and with fewer defects by managing and streamlining testing processes for both testers and managers. It supports creating multiple versions of tests and integrates with Agile Development 2.0. Test Management 2.0 is not enabled by default; you must activate thecom.snc.testmanagement.2.0plugin to use it.
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User Roles and Capabilities
- Tester: Can create tests and test sets, perform tests, record results, update test statuses, and manually create defect records linked to failed tests for retesting. Note that defects must be created manually with references to the test in the defect description.
- Test Manager: Responsible for setting up and monitoring manual testing processes, including creating and maintaining tests and test sets, evaluating test artifacts, creating test plans and breaking them into test cycles and execution suites, assigning tests to testers, monitoring progress, assessing results, and closing test plans.
Key Terminology
- Test: A set of conditions or steps to verify a feature’s correctness, potentially including expected results. Different versions of a test can be created and maintained.
- Test Set: A group of related tests, allowing organization of tests into meaningful collections.
- Test Plan: Defines how and when a product or feature is tested, and can be subdivided into test cycles and test execution suites.
- Test Cycle: Represents a testing phase or iteration (e.g., regression or sprint cycle), further divided into test execution suites.
- Test Case: A collection of related tests saved within a test suite, assignable to testers within a test plan.
- Runs: Detailed reports on test executions including timing, environment, and results, accessible via the Run module.
Getting Started
To begin using Test Management 2.0:
- Activate the Test Management 2.0 plugin.
- Create your first test and organize related tests into test sets.
- Create test plans and assign tests to testers using the Test Board.
- Execute assigned tests and record results.
This approach enables effective management and tracking of testing activities to improve software quality and delivery timelines.
Test Management 2.0 helps you deliver software products more efficiently and with fewer defects by managing and streamlining testing processes for both testers and managers. You can create multiple versions of a test and integrate with Agile Development 2.0.
To learn about the different versions of Test Management and to choose the version that helps you meet your testing requirements, see Test Management applications.
Test Management 2.0 is not active by default on all instances.
To use Test Management 2.0, activate the
com.snc.test_management.2.0 plugin. For more information,
see Activate Test Management 2.0.
| User | Description |
|---|---|
| Tester | Can run tests and track defects for a software product by:
Important:
To record a defect for a failed test in Test Management 2.0, create a defect record manually and reference the test in the defect description. |
| Test Manager | Can set up and monitor the manual testing process of a software product by:
|
Key terminology
The following section describes the key terms used in Test Management 2.0.| Term | Description |
|---|---|
| Test | A collection of conditions or steps used to determine whether a feature is working
correctly. A test can also include an expected result, which is used to determine if the
test case passes or fails. You can use the Tests module to create and maintain different versions of a test. |
| Test set | A collection of related tests. A test can be a part of one or more test sets. You can use the Test Sets module to create a test set and group related tests into that test set. |
| Test plan | Plan describing how a product or a feature is to be tested and the time frame in which
it must be executed. A test plan can be further broken into test cycles, and test cycles
into test execution suites. You can use the Test Plans module to create test plans. |
| Test cycle | A subdivision of a test plan that represents a phase or iteration of testing, such as a regression cycle or a sprint cycle. A test plan can contain multiple test cycles, and each test cycle can be further divided
into test execution suites. Use the Planning tab on the Test Board to create and manage test cycles. |
| Test case | A collection of related tests. A test case is saved as part of a test suite and can be added to a test plan. Each test case within a test plan has an assigned tester. |
| Runs | Detailed report of tests results, such as start time and end time of test execution,
environment details, result of test execution. You can use the Run module to view the test results. |
Getting started with Test Management 2.0
- Activate the Test Management 2.0 plugin. For more information, see Activate Test Management 2.0.
- Create your first test. For more information, see Create a test in Test Management 2.0.
- Create a test set to organize related tests. For more information, see Create a test set in Test Management 2.0.
- Create a test plan and assign tests to testers. For more information, see Create a test plan using Test Board in Test Management 2.0.
- Run your assigned tests. For more information, see Run your test assignments in Test Management 2.0.