Restore a muted alert or a significant alert
If you no longer want a muted alert or an alert that was marked as significant to be treated specially, you can restore normal importance to the metric involved in generating it.
Before you begin
Role required: evt_mgmt_operator or evt_mgmt_admin
Important:
From the Vancouver release onward, the Operator Workspace is deprecated and replaced with Service Operations Workspace. For the new procedure, see the corresponding topic in the Service Operations Workspace for ITOM documentation: Restore normal importance to an alert metric.