Bind alerts to non-host CIs

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Bind an incoming event from a discovered application services or alert group to an alert, based on an event rule and the corresponding event field mapping. The event field mapping requires a URL or the port number and corresponding IP address for each service or alert group.

    Before you begin

    Role required: evt_mgmt_admin

    About this task

    If the event is specific to a non-host CI, for example an application services or alert group, use these steps to bind alerts to a non-host CI:
    • Leave the Node field empty.
    • Populate the CI Type with the CI type you want to bind.
    • Make sure the additional_info field has enough information to uniquely identify the CI. The algorithm matches all additional_info attributes that have the same name as CI fields for that Event Type. If the match is successful, the event will be bound to the CI.
    Optional method:
    • Leave the Node field empty.
    • Populate the CI Identifier (ci_identifier) field with attributes, as described above, that uniquely identify the CI.

    Procedure

    1. Navigate to All > Event Management > Rules > Event Rules.
    2. Select New and fill in the appropriate fields of the event rule.
    3. Select the Binding tab.
    4. From the CI type list, select cmdb_ci_service_auto.
    5. In the Event Match Fields section, insert a new row with these parameter values:
      Field Value
      Field node
      Regular Expression (.*)
      Mapping temp node
    6. In the Event Compose Fields section, insert a new row with these parameter value:
      Field Value
      Field node
      Composition (empty)
    7. Select Submit.
    8. Navigate to Event Management > Rules > Event Field Mapping.
    9. Create the corresponding event field mapping with these parameter values:
      Field Value
      Source Specify the event monitor software that generated the event.
      Mapping type Select Single field.
      From field Specify temp node.
      To field Specify name.
    10. In the Transform Value Pairs section, insert new rows for each event mapping pair.
      1. Set the Key with the URL or an IP address with corresponding port value.
      2. Set the Value with the discovered application services, technical service, or alert group name.
      For example, you can add an event mapping pair for each service.
      event mapping pair

    11. Select Submit.