View alerts in the SAP Solution Manager inbox

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically.

    Before you begin

    Role required: evt_mgt_admin

    Procedure

    1. On the SAP UI, open Solution Manager and select the System Alerts tab.

      Solution Manager UI

      The system alerts are listed on the page.

    2. Navigate to (Event Management > All Alerts) to view the alerts in Event Management.

      Alerts in Event Management UI

      The following table describes the field mapping between SAP Solution Manager and Event Management for alerts.
      Table 1. Field mapping for SAP Solution Manager and Event Management
      SAP Field Event Management Field Description
      severity severity SAP uses a number from 1 (less critical) to 9 (more critical)
      message_key message_key SAP message group ID, messageGUID
      description description Event description
      source source SAP system ID
      managed_object_type type The type of the object, such as Host or Instance
      managed_object_name node Object name
      node resource Solution manager node name
      N/A (there is no value provided by SAP. Event Management generates the indicated field.) source instance The event class must match the connector pull instance name, with the structure <Source>_<Client>.
      source additional_info.sid SAP system ID
      rating additional_info.rating Event color in SAP
      resource additional_info.mandant SAP mandant
      time_of_event time_of_event Time of event in SAP