Configure the Dynatrace analysis AI agent
Connect the Dynatrace analysis AI agent to your Dynatrace instance to use it in the Analyze alert impact agentic workflow. Once connected, the AI agent gathers information to help you investigate alerts.
Before you begin
Before configuring the Dynatrace analysis AI agent, you must do the following:
- Install Now Assist for IT Operations Management (ITOM).
- Integrate Dynatrace platform events with Event Management.
- Copy your Dynatrace connection URL and Dynatrace access token or personal access token.
The Dynatrace access token or personal access token must have the
problems.readscope.
Role required: connection_admin and credential_admin
Procedure
What to do next
Activate the Dynatrace analysis AI agent to use it in the Analyze alert impact agentic workflow. In AI Agent Studio, navigate to Create and manage, find the Dynatrace analysis AI agent, and turn on the agent in the Define key requirements screen.
Note:
While working in AI Agent Studio, make sure that the Alert information retrieval AI agent is active. It's also required for the Analyze alert impact agentic workflow.
To learn more about using the Dynatrace analysis AI agent in the Analyze alert impact agentic workflow, see Use the Analyze alert impact agentic workflow.