Configure the Kentik analysis AI agent
Connect the Kentik analysis AI agent to your Kentik instance to use it in the Analyze alert impact agentic workflow. Once connected, the AI agent gathers information to help you investigate alerts.
Before you begin
Before configuring the Kentik analysis AI agent, you must do the following:
- Install Now Assist for IT Operations Management (ITOM).
- Integrate Kentik alerts with Event Management.
- Copy your Kentik connection URL, API token, and the email address associated with the API token.
The Kentik API token requires this permission: Can view devices.
Role required: connection_admin and credential_admin
Procedure
What to do next
Activate the Kentik analysis AI agent to use it in the Analyze alert impact agentic workflow. In AI Agent Studio, navigate to Create and manage, find the Kentik analysis AI agent, and turn on the agent in theDefine key requirements screen.
Note:
While working in AI Agent Studio, make sure that the Alert information retrieval AI agent is active. It's also required for the Analyze alert impact agentic workflow.
To learn more about using the Kentik analysis AI agent in the Analyze alert impact agentic workflow, see Use the Analyze alert impact agentic workflow.