Configuring Now Assist for IT Operations Management (ITOM) Release version: Xanadu Updated August 1, 2024 1 minute to readConfigure the Now Assist for IT Operations Management (ITOM) application. Install the Now Assist for IT Operations Management (ITOM) pluginInstall the ITOM plugin in the ServiceNow® Now Assist feature.Activate Now Assist AI agents for IT Operations Management (ITOM)Activate Now Assist AI agents associated with the Triage and analyze alerts agentic workflow, to enable the agentic AI experience.Activate Now Assist skills in Now Assist for IT Operations Management (ITOM)You can activate the Now Assist skills for use in Now Assist for IT Operations Management (ITOM).Configuring AI agents for Now Assist for ITOMConfigure AI agents for the Analyze alert impact agentic workflow. Once configured, the AI agents gather information to help you investigate alerts.
Configuring Now Assist for IT Operations Management (ITOM) Release version: Xanadu Updated August 1, 2024 1 minute to readConfigure the Now Assist for IT Operations Management (ITOM) application. Install the Now Assist for IT Operations Management (ITOM) pluginInstall the ITOM plugin in the ServiceNow® Now Assist feature.Activate Now Assist AI agents for IT Operations Management (ITOM)Activate Now Assist AI agents associated with the Triage and analyze alerts agentic workflow, to enable the agentic AI experience.Activate Now Assist skills in Now Assist for IT Operations Management (ITOM)You can activate the Now Assist skills for use in Now Assist for IT Operations Management (ITOM).Configuring AI agents for Now Assist for ITOMConfigure AI agents for the Analyze alert impact agentic workflow. Once configured, the AI agents gather information to help you investigate alerts.