Proactive Service Experience Workflows
The Proactive Service Experience Workflows application enables service providers to deliver comprehensive support while understanding customer impact and maintaining transparent communication with all parties involved in the support process.
Watch this short video for an introduction to the Proactive Service Experience Workflows application.
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Learn about how service providers and customers use Proactive Service Experience Workflows. |
Plan and customize Proactive Service Experience Workflows to meet your specific needs. |
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Additional resources
- Learn more about what's new and changed, see the Proactive Service Experience Workflows.
- Log in to your ServiceNow® account and find additional information about implementing and deploying Proactive Service Experience Workflow features at Now Create.
- Access real-time courses, self-paced training, and career resources at ServiceNow University
- Find useful resources related to your role and explore best practices at the Customer Success Center.
- Connect with other Proactive Service Experience Workflow users at Now Community.