---
sourceDocument: Yokohama Proactive Service Experience Workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/proactive-service-exp-workflows

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Proactive Service Experience Workflows

ft:clusterId :

    - psew

bundleId :

    - psew

workflow :

    - Customer and Industry


---

# Proactive Service Experience Workflows reference

# Proactive Service Experience Workflows reference {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about Proactive Service Experience Workflows.
* **[Domain separation and Proactive Service Experience Workflows](https://servicenow-prod.fluidtopics.net/crIUWPs7_4lEWz3VZO8u7Q)**   
  Domain separation is supported for Proactive Service Experience Workflows. With Proactive Service Experience Workflows, you can quickly restore normal service operation when network-initiated incidents occur and proactively identify and notify the customers that are impacted by those incidents. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
* **[Components installed with PSEW](https://servicenow-prod.fluidtopics.net/Db8R7lMvqOZ802RP_eHzzw)**   
  Components installed with PSEW.