View an order with the Business Portal

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • View orders using the Business Portal in Order Management.

    Before you begin

    Role required: sn_customerservice.customer

    Procedure

    1. Navigate to your Business Portal.
    2. In the Business Portal, select Requests > View submitted request > View orders.
      The View order window has the following controls.
      • To search for orders - use the search option.
      • To sort, and filter orders - use the filter.
      • To export as a PDF, Excel, or CSV - use the Action icon .
      • To open and order - select the order number.
      • To navigate back to the main window - use the breadcrumbs.