Udemy Spoke

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Udemy Spoke

    The Udemy Spoke enables ServiceNow customers to manage and interact with Udemy courses directly from their ServiceNow instance. It allows you to retrieve detailed information about courses, including titles, descriptions, durations, and user progress, by executing predefined spoke actions. This integration streamlines course management and monitoring without leaving the ServiceNow environment.

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    Key Features

    • Course Details Retrieval: Actions like "Look up Courses Stream" and "Look up Course Synchronization Stream" provide comprehensive course information such as length, video duration, and descriptions.
    • Course Synchronization: The spoke can retrieve synchronization tokens to fetch updated or newly created courses efficiently.
    • User Progress Tracking: The "Look up User Course Activity Stream" action enables monitoring the progress of course subscribers.
    • Integration Hub Dependency: Requires an active Integration Hub subscription to function.
    • Connection Management: Utilizes aliases for connections and credentials, simplifying configuration across multiple environments and easing maintenance when connection details change.

    Requirements and Compatibility

    • The Udemy Spoke version 1.0.2 supports Udemy API version v2 and may be compatible with newer versions.
    • Dependent plugins must be installed, including Complex Object, IntegrationHub Runtime, Flow Designer - Dynamic Inputs, IntegrationHub Action Step - REST, and IntegrationHub Action Template - Data Stream.
    • Some dependent plugins require appropriate licensing outside spoke usage; consult your account manager for licensing details.

    Practical Benefits

    By integrating Udemy course management into ServiceNow, organizations can automate course data retrieval and user activity tracking, improving efficiency and enabling better learning management workflows. The spoke’s use of connection aliases reduces administrative overhead and supports seamless multi-environment operations.

    Next Steps

    • Ensure the required plugins and Integration Hub subscription are in place.
    • Set up connection and credential aliases for secure and manageable integrations.
    • Configure and execute the Udemy spoke actions to start managing Udemy courses from your ServiceNow instance.

    Manage the courses on the Udemy platform from your ServiceNow instance. For example, get the details of all the courses on Udemy by executing a spoke action from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Udemy spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Udemy API version v2, but may be compatible with later versions.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. To get help on the licenses, contact your account manager.

    Spoke actions

    The Udemy spoke actions automate how you manage the courses on the Udemy platform. Available actions include:

    Category Action Description
    Default Look up Courses Stream Gets the details of the courses on Udemy. For example, course length, description, video duration, and the course title.
    Learning Management Look up Course Synchronization Stream Retrieves details of the courses. For example, course title, description, and duration. If the action is successfully executed, the status is "Success", or else, the status is "Failure" and an appropriate error code is shown.
    Look up Course Synchronization Token Retrieves the synchronization token to fetch the next set of updated or created course.
    Look up User Course Activity Stream Retrieves the data on the progress made by the course subscriber.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the Udemy spoke.

    For information about setting up the spoke, see Set up the Udemy spoke