AWS Certificate Manager Spoke

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of AWS Certificate Manager Spoke

    The AWS Certificate Manager (ACM) spoke enables ServiceNow customers to manage AWS ACM certificates directly from their ServiceNow instance. It automates certificate-related tasks such as requesting, importing, deleting, and tagging certificates, streamlining certificate management within your cloud infrastructure.

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    This spoke requires an Integration Hub subscription and is compatible with AWS Certificate Manager API version 2015-12-08 and potentially later versions.

    Key Features

    • Certificate Management Actions: Automate core ACM tasks including requesting certificates, importing certificates, deleting certificates with their private keys, retrieving certificates and metadata, resending validation emails, and updating certificate options.
    • Tag Management Actions: Add, look up, and remove tags associated with ACM certificates, facilitating better organization and management of certificates.
    • Connection and Credential Aliases: Integration Hub uses aliases to manage connection and credential configurations, simplifying multi-environment setups and easing credential updates without modifying individual actions.

    Requirements and Dependencies

    • AWS user with full access to ACM, along with their Access Key ID and Secret Access Key, to authenticate and perform operations.
    • Installation of dependent ServiceNow plugins such as IntegrationHub Action Step - REST, IntegrationHub Runtime, Flow Designer - Dynamic Inputs, Complex Object, and IntegrationHub Action Template - Data Stream. Note that some plugins may require additional licensing outside the spoke implementation.

    Practical Benefits

    By integrating AWS Certificate Manager with ServiceNow through this spoke, you can automate and streamline certificate lifecycle management, reduce manual errors, and maintain secure and compliant certificate practices within your enterprise cloud environment.

    Manage certificates in AWS Certificate Manager account from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    AWS Certificate Manager spoke v1.0.1 is the latest version.

    Supported versions

    This spoke was built for AWS Certificate Manager API version 2015-12-08, but may be compatible with later versions.

    Spoke requirements

    • User with full access to AWS Certificate Manager.
    • Access Key ID and Secret Access Key of the user. Record these values for later use.
    For more information about creating user in IAM and providing the required access, see Understanding and Getting Your Security Credentials page on the AWS Documentation site.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke actions

    The AWS Certificate Manager spoke provides actions to automate AWS Certificate Manager tasks when events occurs in your ServiceNow instance. Available actions include:

    Category Action Description
    Certificate Management Delete Certificate Deletes a certificate and its associated private key.
    Get Certificate Retrieves an Amazon-issued certificate and its certificate chain.
    Get Certificate Details Retrieves detailed metadata about the specified ACM certificate.
    Import Certificate Imports a certificate to AWS Certificate Manager (ACM) to use with services that are integrated with ACM.
    Look up Certificates Retrieves a list of certificate ARNs and domain names.
    Request Certificate Requests an ACM certificate for use with other AWS services.
    Resend Validation Email Resends the email that requests domain ownership validation.
    Update Certificate Option Updates details of the specified certificate.
    Tag Management Add Tags To Certificate Associates a set of tags with the required certificate.
    Look up Tags For Certificate Retrieves all tags that are associated with the specified certificate.
    Remove Tags From Certificate Removes the association of tags from certificate.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up the AWS Certificate Manager spoke.