Dun and Bradstreet DirectPlus Spoke
Summarize
Summary of Dun and Bradstreet DirectPlus Spoke
The Dun and Bradstreet DirectPlus Spoke enables ServiceNow customers to manage comprehensive business data and analytics tasks directly within their ServiceNow instance by integrating with a Dun and Bradstreet DirectPlus account. This integration facilitates automated workflows related to business information verification and analytics, helping customers assess suppliers and companies efficiently.
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This spoke requires an Integration Hub subscription and depends on several ServiceNow plugins for full functionality, some of which may require additional licensing.
Key Features
- Sample Flows: Provides example workflows such as "Look up Companies" to retrieve supplier information and verify business standing before onboarding new suppliers.
- Spoke Actions: Automates critical data and analytics tasks with actions categorized into:
- Data Block Management: Retrieve data blocks by D-U-N-S number.
- Profile Management: Obtain detailed industry profiles including indicators, challenges, financials, and forecasts.
- Report Management: Access Dun and Bradstreet Business Information and Comprehensive Reports for evaluating company risk, profitability, and stability. Note that PDF reports are not available in all markets; HTML reports provide better global coverage.
- Search Management: Perform company typeahead searches returning top matched results and identity resolution cleansing using proprietary algorithms for best match retrieval.
- Spoke Module: Adds a dedicated Dun and Bradstreet DirectPlus spoke application module listing all available company records within ServiceNow.
Practical Considerations
- Ensure that the required dependent plugins are installed and licensed as necessary to enable full spoke functionality.
- The spoke was built for Dun and Bradstreet DirectPlus v1 and may be compatible with later versions.
- To customize sample flows, copy them into a new application scope within ServiceNow.
Key Outcomes
By integrating the Dun and Bradstreet DirectPlus Spoke, ServiceNow customers can automate and streamline supplier and company data verification processes, risk assessment, and business analytics. This enhances decision-making related to new and existing business relationships, reduces manual effort, and improves data accuracy through automated workflows and proprietary Dun and Bradstreet data.
Manage comprehensive business data and analytics tasks in your Dun and Bradstreet account from your ServiceNow instance.
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Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.
Spoke version
Dun and Bradstreet DirectPlus spoke v1.1.0 is the latest version.
Supported versions
This spoke was built for Dun and Bradstreet DirectPlus v1, but may be compatible with later versions.
Spoke requirements
Dun and Bradstreet Direct+ account
Spoke dependencies
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- Complex Object (com.glide.cobject)
- ServiceNow Workflow Studio - Dynamic Outputs (com.glide.hub.dynamic_outputs)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
Spoke flows
The Dun and Bradstreet DirectPlus spoke provides sample flows to demonstrate automating the Dun and Bradstreet DirectPlus tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:
| Flow | Description |
|---|---|
| Look up Companies | Retrieves the supplier information and verifies if the supplier is in good business standing before creating a new supplier in the downstream system. |
Spoke actions
The Dun and Bradstreet DirectPlus spoke provides actions to automate data and analytics tasks tasks when events occurs in your ServiceNow instance. Available actions include:
| Category | Action | Description |
|---|---|---|
| Data Block Management | Look up Data Blocks by Duns Number | Retrieves information about the specified data block for the specified D-U-N-S (Data Universal Numbering System) number. |
| Profile Management | Look up Industry Detailed Profile | Retrieves detailed information about the requested industry, including industry indicators, challenges, financials, and industry forecast. |
| Report Management | Look up Company Report | Retrieves the Dun and Bradstreet(D&B)'s Business Information Report and Comprehensive Report that can be used for determining a company's profitability, stability, viability, and payment performance to evaluate the risk
for both new or existing business relationships. Note: PDF reports are not available for all markets, including Canada. For better global coverage, use the HTML format of the report. |
| Search Management | Look up Company Typeahead Search | Retrieves the company records based on search term and other additional attributes of the company. Note: This action returns the top 25 matched results. |
| Look up Identity Resolution Cleanse Match | Retrieves the best matches for provided search parameters using Dun & Bradstreet proprietary algorithms. Note: For Multi-Process, this action returns only one result. For a nationwide search in US, this action returns a
maximum 100 results. In all other scenarios, this action returns the top 25 matched results. |
Spoke module
| Module | Description |
|---|---|
| Companies | Lists all the available companies records. |