OneLogin Spoke

  • Release version: Yokohama
  • Updated April 10, 2025
  • 2 minutes to read
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    Summary of OneLogin Spoke

    The OneLogin Spoke enables ServiceNow customers to manage users, passwords, roles, and groups directly within the OneLogin account from their ServiceNow instance. This integration streamlines identity and access management by leveraging Integration Hub capabilities.

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    Key Features

    • User Management: Create users, retrieve user details, look up users, and update user attributes in OneLogin.
    • Password Management: Get user lock status, lock or unlock user accounts, and update user passwords.
    • Group Management: Retrieve lists of groups available in the OneLogin account.
    • User Role Management: Assign roles, retrieve roles by user, look up roles, and remove roles assigned to users.

    Integration and Setup Requirements

    The spoke requires an active Integration Hub subscription and depends on several ServiceNow plugins related to IntegrationHub and Flow Designer. These plugins may require additional licensing if used beyond the spoke implementation.

    Connection and credential management uses aliases, allowing seamless changes without updating individual actions. This is especially useful for managing multiple environments.

    Actions execute via REST calls and can run on either the ServiceNow instance or a MID Server. Proper configuration of the connection record and MID Server selection attributes is necessary to control where actions run.

    Practical Benefits for ServiceNow Customers

    • Centralized management of OneLogin user accounts and access controls from within ServiceNow.
    • Improved automation and consistency in handling user lifecycle events and password policies.
    • Flexibility to run integration actions locally or through MID Servers, supporting diverse deployment architectures.
    • Reduction of manual credential updates through the use of alias-based connection management.

    Manage users, passwords, roles, and groups in the OneLogin account from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    OneLogin v1.0.2 is the latest version.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke actions

    The OneLogin spoke provides actions to to manage users, passwords, roles, and groups. Available actions include:

    Category Action Description
    Group Management Look up Groups Retrieves the list of groups available in the OneLogin account.
    Password Management Get Lock Status Retrieves the lock status of the user in OneLogin.
    Lock User Locks the specified user account in OneLogin.
    Unlock User Unlocks user in OneLogin.
    Update Password Updates the user’s password in OneLogin.
    User Management Create User Creates a user in OneLogin.
    Get User Details Retrieves details of the required user in OneLogin.
    Look up Users Retrieves details of the required users.
    Update User Updates the attributes of a user in OneLogin.
    User Role Management Assign Role Assigns role to user in the OneLogin account.
    Get Roles by User Retrieves the role IDs assigned to the user in the OneLogin account.
    Look up Roles Retrieves details of the roles.
    Remove Role Removes the specified role assigned to a user in OneLogin account.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the OneLogin spoke.

    MID Server requirements

    These actions use REST calls, which can run on an instance or MID Server. Use the connection record associated with the alias to configure where actions run as well as set MID Server selection attributes. For more information about running actions on the MID Server, see Integration steps

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.