SCCM Usage Metering Spoke

  • Release version: Yokohama
  • Updated April 10, 2025
  • 2 minutes to read
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    Summary of SCCM Usage Metering Spoke

    The SCCM Usage Metering Spoke enables ServiceNow customers to fetch and manage software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. It provides insights into software usage and the last time specific software was used. This spoke integrates with Microsoft SCCM servers to streamline software metering data retrieval within ServiceNow workflows.

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    Key Features

    • Data Retrieval Actions: Includes actions to get software usage data and the last used timestamp directly from the SCCM Usage Metering server.
    • Compatibility: Built for Microsoft SCCM version 1602 and potentially compatible with later versions.
    • Requirements: Requires Microsoft SCCM Usage Metering Server 2012 R2 with software metering enabled and Microsoft SQL Server 2014.
    • Integration Hub Subscription: An active Integration Hub subscription is mandatory to use this spoke.
    • Connection and Credential Management: Uses aliases in Integration Hub to manage connections and credentials efficiently, avoiding repetitive configuration across environments.
    • MID Server Support: Supports REST-based calls that can execute on the ServiceNow instance or via a MID Server, with configurable connection records to specify execution location.
    • Payload Limit: Actions support up to 10 MB payloads for JDBC steps when communicating with the SCCM server.

    Practical Use and Setup

    • Ensure metering rules are configured within SCCM for the software you want to monitor.
    • Set up the spoke by configuring connection and credential aliases to streamline authentication and endpoint details.
    • Configure MID Server selection attributes if using MID Server to execute REST calls, ensuring proper routing and connectivity.

    Key Outcomes

    By implementing the SCCM Usage Metering Spoke, ServiceNow customers can automate the collection of detailed software usage metrics from SCCM, enabling enhanced software asset management and compliance tracking. This integration reduces manual efforts, improves data accuracy, and supports informed decision-making regarding software utilization.

    Manage the process of fetching software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. Get data about software usage metering and when the software was last used using this spoke.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    SCCM Usage Metering spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Microsoft SCCM version 1602, but may be compatible with later versions.

    Spoke Requirements

    • Microsoft System Center Configuration Management Usage Metering Server version 2012 R2 with software metering enabled. For more information about software metering, see Software metering in Configuration Manager
      Note:
      Ensure that metering rules are configured in SCCM for the required software.
    • Microsoft SQL Server 2014

    Spoke flows and subflows

    This spoke has no flows and subflows.

    Spoke actions

    The SCCM Usage Metering spoke provides actions to retrieve software usage data from a Microsoft System Center Configuration Management Usage Metering server. Available actions include:

    Table 1. Spoke actions
    Action Description
    Get Software Last Used Data Retrieves the last usage data of the required software from the Microsoft SCCM server.
    Get Software Usage Data Retrieves usage metering of the required software from the Microsoft SCCM server.
    Note:

    The spoke actions support a maximum payload of 10 MB from the SCCM server for the JDBC step.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the SCCM Usage Metering spoke.

    MID Server requirements

    These actions use REST calls, which can run on an instance or MID Server. Use the connection record that is associated with the Microsoft SCCM Usage Metering alias to configure where actions run as well as to set MID Server selection attributes. For more information, see MID server.

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.