This spoke requires an Integration Hub subscription and is designed for Amazon CloudWatch version 2010-08-01, with possible compatibility for later versions. The latest spoke version available is 1.0.2.

Key Features

• Alarm Management: Automate creation, deletion, lookup, and state assignment of composite alarms to effectively monitor AWS resources.
• Anomaly Management: Create and delete anomaly detection models for CloudWatch metrics to identify unusual patterns or issues.
• Metric Management: Retrieve metric data, create or update alarms associated with metrics or anomaly detection models, and delete metric alarms.
• Connection and Credential Aliases: Integration Hub uses aliases to simplify managing connection and credential configurations across multiple environments, reducing administrative overhead.

Requirements and Dependencies

• A user with full access to the Amazon CloudWatch account is necessary to perform spoke actions.
• Dependent plugins must be installed to ensure proper functionality:
  • ServiceNow IntegrationHub Action Step - REST
  • ServiceNow Flow Designer - Dynamic Inputs
  • ServiceNow IntegrationHub Runtime
  • Complex Object plugin
• Some plugins may require additional licensing if used beyond this spoke implementation.

Practical Use for ServiceNow Customers

By implementing the Amazon CloudWatch Spoke, ServiceNow customers can automate AWS monitoring tasks within their existing ServiceNow workflows, reducing manual effort and improving response times to AWS events. The spoke’s actions allow seamless management of alarms and anomaly detection models, and its support for connection aliases facilitates easy environment management without needing to update individual actions when credentials change.

For setup and configuration, customers should follow the guidance on setting up the spoke and managing connections and credentials within Integration Hub.