Using Investigative Case Management Evidence Management
Investigative Case Management Evidence Management guides investigators through the process of logging and managing all physical and digital evidence associated with a case, ensuring it's consistently classified, accessed, and associated with relevant investigative records.
The ICM Evidence Management solution provides a structured, searchable record system for managing evidence across all investigative contexts, whether the evidence is a physical item stored in a law enforcement evidence locker, or a digital file hosted on a cloud platform. With rich metadata,customizable access controls, and automated linkage to cases, people, locations, events, and property, investigators can effortlessly track and integrate evidence into case data. For civilian and internal investigative units, Evidence Management offers an out-of-the-box method for documenting custody, surfacing related records, and maintaining audit compliance.
With Evidence Management, investigators and supervisors can:
- Upload or log new evidence (physical or digital, such as documents, images, or physical items) and view a list of evidence records per case
- Map evidence to the investigation and assign it to a subject, event, location entity
- Link evidence to a person, location, event, vehicle, property, or organization
- Capture and store key metadata, such as evidence type, evidence source, the date it was received, and associated notes
- Track the movement, transfer, and status changes of evidence records with timestamps and responsible personnel for each action with the digital chain of custody feature.
- Track custody or handler information for a piece of evidence in a dedicated chain-of-custody record with audit logging, capturing when and by who something was opened and viewed
Investigators can access Evidence Management directly from the Investigative Case Management workspace through the dedicated Evidence tab. The Evidence table in Investigative Case Management is a structured data model for managing all physical and digital evidence, so data can be consistently classified, accessed, and associated with relevant investigative records. Within the Evidence tab, you can create an evidence record for a piece of evidence, create a chain of custody log to track its movement, and link evidence records to existing entities within the case. Evidence can be linked to the following entities:
- Persons (subjects, victims, witnesses)
- Locations (scene of crime, office, storage)
- Events (arrest, tip-off, scene visit)
- Vehicles (suspect or involved vehicles)
- Property (items discovered or stolen)
- Organizations (gangs, schools, employers)
For information on how to link evidence to entities, see .
Evidence Tabs
The evidence record page in Evidence Management has the following tabs:- Details
- Cases
- Chain of Custody
- Track the movement, transfer, and status changes of evidence records with timestamps and responsible personnel for each action with the digital chain of custody feature.
- Persons
- The Person tab allows users to create and manage person records. Users are able to add new Persons, view existing ones in a related tab or list, and edit them. It also supports linking to other entities for context and traceability. Users can also add different person types using the categories provided. Users are also able to link/delete other associated entities to a person.
- Locations
- Events
- The Events tab allows users to create incident and investigation event records to help capture the timeline for important events that happen during the investigation, and the timeline of the investigation itself.
- Vehicles
- The Vehicles tab allows users to create and manage vehicle records. Users are able to add new vehicles, view existing ones in a related tab or list, and edit them. It also supports linking to other entities for context and traceability. The vehicle index and firearm index tables are an extension of the property index table.
- Properties
- The Property tab allows users to create and manage property records. Users are able to add new properties, view existing ones in a related tab or list, and edit them. It also supports linking to other entities for context and traceability.
- Firearms
- The Firearm tab allows users to create and manage firearm records. Users can create and manage firearms and manually link related entities for context and traceability. Each firearm profile stores critical identifiers, traits, and historical data. Users are able to add new firearms, view existing ones in a related tab or list, and edit them.
- Organizations
- The Organization tab allows users to create and manage organization records. Users are able to add new organizations, view existing ones in a related tab or list, and edit them. It also supports linking to other entities for context and traceability.
Chain of Custody Log
The digital Chain of custody log feature tracks the movement, transfer, and status changes of evidence records with timestamps and responsible personnel for each action.
Manual entry of custody events: sender, receiver, timestamp, purpose. Optional document upload or signature capture. Especially useful for internal investigations (e.g., OIGs, compliance offices, HR).
For information on how to create a chain of custody log in Evidence Management, see .