Configure the Documents related list in Information Request Playbook
An admin can configure a related list called "Documents" to appear in the Dynamic Related Records List in Information Request Playbook. When selected, the document will open in a separate workspace tab, which allows agents to see all document versions.
Por Que e Quando Desempenhar Esta Tarefa
The Documents card should include the following fields:
- Document Title
- Document Version
- Document State
- Last Updated Date
Antes de Iniciar
Role required: admin
Procedimento
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