Configure the content pack that makes the Government Service Portal GDS-Compliant, serving UK constituents, Staff Agents, and Admin.

Who (User Personas):

UK Citizen: A user who has submitted cases or requests via the PSDS portal and wants to track progress, view updates, and follow up.

Staff Agent: A service agent responsible for reviewing and managing assigned cases and declarations efficiently.

Admin: A portal administrator who configures the layout and components of the case list page to meet service needs and ensure GDS compliance.