Dispute Content Pack for US Regulations
The ServiceNow® Dispute Content Pack for US Regulations enables issuers in the United States (US) to track dispute cases and conform with regulatory guidelines.
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The Dispute Content Pack for US Regulations application can help you do the following tasks:
- Provide US-based issuers with access to Service Level Agreement (SLA) due dates that align with regulatory guidelines.
- Streamline case resolution management for the dispute agents to ensure that operations are within mandated timeframes.
- Help dispute managers to track a case's progress.
- Ensure conformity with regulatory standards and safeguard cardholder rights as defined by regulations.
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Request Dispute Content Pack for US Regulations on the store
Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Before you can use Dispute Content Pack for US Regulations, you must first download it from the ServiceNow Store. When you have completed the download, you may need to clear your local cache before it appears on your instance.