---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/financial-services-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Add a document list definition to a service definition

# Add a document list definition to a service definition {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add a document list definition to a service definition by using the Insurance claims application so that you can define the required documents that a customer needs to provide for a particular claim.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

After setting up FSO Document Processor and creating a document list definition to detail the required documents for an insurance claim, link it to the claim's service definition by updating the Insurance claims document rules decision table.

## Procedimento

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Select Decision tables.
3. Open Insurance claims document rules.
4. Add a new decision row to the decision table.
5. In the Case service definition column, select your claim service definition.
6. In the Answer column, select the document list record.
7. Select Save.

## Resultado

This decision table executes in the background when a case is created through the first notice of loss playbook. It also creates a document verification task on the case.
**Referência relacionada**   

* [Integrating with Document Processor](https://servicenow-prod.fluidtopics.net/wY9wDBnvodEHMUIm_vlaBA "ServiceNow Financial Services Document Processor enables other Financial Services Operations applications to collect and verify documents that are used in workflows across these applications. You can submit documents for verification​, and request deferment​ or exception.")