---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/financial-services-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Setting up an insurance policy for Insurance claims

# Setting up an insurance policy for Insurance claims {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn how to set up an insurance policy by using the Insurance claims application. Each new type of insurance policy requires that you create a dedicated table for that specific insurance policy type.
* **[Insurance policies in Insurance claims](https://servicenow-prod.fluidtopics.net/L~gNtF~TtEzG9WBL2l~HRg)**   
  In Financial Services Operations, the Insurance Policy (sn_bom_ins_policy) table is the base table for all insurance policies. Whenever a new type of policy is introduced in Insurance claims, you create a dedicated table for that insurance policy type.
* **[Create an insurance policy table](https://servicenow-prod.fluidtopics.net/DsNhgO0wSv88Rx1pjxKWRg)**   
  Create a table that extends the Insurance Policy (sn_bom_ins_policy) table in the Insurance claims application. You use this table to hold all the information about insurance policies of a particular type that you sold to your customers. Creating tables helps to ensure that each type of policy is properly organized and maintained within the system.
* **[Create a role to access insurance policy tables](https://servicenow-prod.fluidtopics.net/4teSDMItHBELBn60QlCfiQ)**   
  Create a role to enable an authorized agent to access tables that extend the Insurance Policy (sn_bom_ins_policy) table by using the Insurance claims application. By creating a role, you ensure that only authorized agents can view the policies that are relevant to their roles.
* **[Create an access control list for an insurance policy table](https://servicenow-prod.fluidtopics.net/hDrhO9gLulfLwiT6xm22_A)**   
  Create an access control list (ACL) for a table that extends the Insurance Policy (sn_bom_ins_policy) table by using the Insurance claims application. By creating an ACL, you ensure that users with specific roles can interact with tables for a particular insurance policy.
* **[Grant the Insurance claims roles access to an insurance policy table](https://servicenow-prod.fluidtopics.net/Vd9XeB9eQo35YrT~ExJH1g)**   
  Grant the Insurance claims contributor (sn_ins_gen_claim.fnol_representative) and agent (sn_ins_gen_claim.processor) roles with access to an insurance policy table by using the Insurance claims application. This way, the users with these roles can view the policy details when they're processing claims.
* **[Create an insurance policy](https://servicenow-prod.fluidtopics.net/wiHyx98AFFBV7Kc7jJkHqA)**   
  Create a policy record in the system that represents the agreement between the insurance provider and the customer by using the Insurance claims application.
* **[Apply coverages to an insurance policy](https://servicenow-prod.fluidtopics.net/mmOdrPwjThIPBIx4P6YiiA)**   
  Define the coverages for an insurance policy by using the Insurance claims application. You can define what coverages types and coverage options apply to a customer's insurance policy.
* **[Add a policy participant to an insurance policy](https://servicenow-prod.fluidtopics.net/sMY9F418vMmvjt3bspAWHQ)**   
  Add a customer to an insurance policy as the insured entity by using the Insurance claims application.
* **[Add a related list to an insurance product model](https://servicenow-prod.fluidtopics.net/spQVn3bfrpqsG3FbfbG92w)**   
  Add a related list of an insurance policy table to an insurance product model table by using the Insurance claims application. Adding a related list displays the customer insurance policies for a particular insurance product.

**Conceitos relacionados**   

* [Insurance policies in Insurance claims](https://servicenow-prod.fluidtopics.net/L~gNtF~TtEzG9WBL2l~HRg "In Financial Services Operations, the Insurance Policy (sn_bom_ins_policy) table is the base table for all insurance policies. Whenever a new type of policy is introduced in Insurance claims, you create a dedicated table for that insurance policy type.")
* [Policy snapshots in Insurance claims](https://servicenow-prod.fluidtopics.net/mjGognAWckNi9737zZjMBg "Learn how a claim in the Insurance claims application is driven by the policy snapshot throughout its life cycle. The Policy Snapshot table stores a copy of an insurance policy that can be used in a claims case.")