Components installed with Dispute Content Pack for US Regulations
The Dispute Content Pack for US Regulations plugin installs components such as SLAs and additional plugins.
Plugins installed
Nota:
The Dispute Content Pack for US Regulations application is dependent on the Financial Services Card Operations application.
| Plugin | Description |
|---|---|
| Financial Services Card Operations [com.sn_bom_credit_card] | Enables quick processing of credit card applications and card transaction disputes. |
| Dispute Content Pack for US Regulations [sn_disp_reg_cp_us] | Enables issuers in the United States (US) to track dispute cases and conform with regulatory guidelines. |
Tables installed
The Dispute Content Pack for US Regulations application includes no new tables.
Service Level Agreement (SLA) definitions installed
The following SLA definitions are added with Dispute Content Pack for US Regulations.
| SLA | Table [name] |
|---|---|
| Reg E 10day provisional limit | Card Disputes Task [sn_bom_credit_card_disputes_task] |
| Reg E 20day provisional limit | Card Disputes Task [sn_bom_credit_card_disputes_task] |
| Reg E 45day resolution limit | Card Disputes Service Case [sn_bom_credit_card_disputes_service] |
| Reg E 90day resolution limit | Card Disputes Service Case [sn_bom_credit_card_disputes_service] |
| Reg E acknowledgement limit | Card Disputes Service Case [sn_bom_credit_card_disputes_service] |
| Reg E PC reversal limit | Card Disputes Task [sn_bom_credit_card_disputes_task] |
| Reg Z acknowledgement limit | Card Disputes Service Case [sn_bom_credit_card_disputes_service] |
| Reg Z resolution limit | Card Disputes Service Case [sn_bom_credit_card_disputes_service] |