Components installed with Dispute Rules Content Pack for Nacha
Several types of components are installed with Dispute Rules Content Pack for Nacha.
Plugins
Nota:
The Dispute Rules Content Pack for Nacha application is dependent on the Financial Services Card Operations application.
| Plugin | Description |
|---|---|
|
Financial Services Card Operations [com.sn_bom_credit_card] |
Used to reference dispute transactions and related disputes data. |
Tables
No tables are included with Dispute Rules Content Pack for Nacha. Chargeback reason codes are stored in Financial Services Operations Core.
Dispute Reason Codes
Dispute Rules Content Pack for Nacha includes 10 reason codes and the predefined logic to determine if the codes apply to a disputed transaction.
| Reason code | Title | Timeframe | WSUD required |
|---|---|---|---|
| R05 | Unauthorized Consumer Debit using Corporate SEC Code | 60 days | Yes |
| R06 | ODFI Requested Return | Not defined, determined by ODFI and RDFI | No |
| R07 | Customer Revoked Authorization | 60 days | Yes |
| R10 | Originator not known and/or not authorized to Debit Receiver’s Account | 60 days | Yes |
| R11 | Customer advises not within Authorization Terms | 60 days | Yes |
| R24 | Duplicate Entry | 2 banking days | No |
| R29 | Not Authorized by Corporate Customer | 2 banking days | No |
| R31 | Permissible Return (CCD and CTX only) | Not defined, determined by the ODFI and RDFI | No |
| R37 | Source Document Presented | 60 days | Yes |
| R39 | Improper Source Document | 2 banking days | No |