Change the fields that display calendar event icons

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Change the fields that determine whether icons are displayed on calendar events to something you find more useful, like a priority indication.

    Before you begin

    Role required: wm_admin

    About this task

    The icon in the top left indicates work type. The first icon on the bottom right indicates if the task is a crew task, and the second icon on the bottom right indicates if the task is locked. See Calendar event icons in Dispatcher Workspace for the full list of calendar event icons.

    For information on changing the icon graphic for calendar events, see Change the graphic for calendar event icons.

    Warning:
    You must be familiar with the JSON code format to perform this procedure.

    Procedure

    1. Navigate to All > Field Service > Dispatcher Workspace Configuration > Calendar Event Body Iconography.
    2. Select here if you see a message about editing the Global application.
    3. In the Value field, find and edit the type or field value for the calendar event icon that you want to change.
      The icon positions and default field values are:
      • topIcon - The icon at the top left indicates the work type (work_type)
      • bottomFirstIcon - The first icon at the bottom right indicates whether a task is a crew task (crew)
      • bottomSecondIcon - The second icon at the bottom right indicates whether a task is locked (lock)

      For information on changing the icon graphic, see Change the graphic for calendar event icons.

    4. Select Update.

    Result

    The selected field values will now trigger the icons that display in calendar events.