Change the graphic for calendar event icons

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Customize the icons that show on calendar events to clarify their purpose or match your organization's look and feel. You can substitute your existing icons from a different application so your interfaces match.

    Before you begin

    Role required: wm_admin

    Make sure that Enable icon display on calendar event is enabled. For more information, see Configure settings for Dispatcher Workspace.

    About this task

    For a list of icons that show on calendar events, see Calendar event icons in Dispatcher Workspace.

    Warning:
    You must understand JSON code to perform this procedure.

    Procedure

    1. Navigate to All > Field Service > Dispatcher Workspace Configuration > Calendar Event Body Iconography.
    2. In the Value field, note the file name of the icon to be changed.
      The icon positions and default generating field types are:
      • topIcon - The icon at the top left indicates the work type
      • bottomFirstIcon - The first icon at the bottom right indicates whether a task is a crew task
      • bottomSecondIcon - The second icon at the bottom right indicates whether a task is locked

      For information on changing the fields that determine whether the icon is displayed, see Change the fields that display calendar event icons.

    3. Select All search for Images, and select Images under System UI.
    4. Search for the file name of the icon to be customized.
    5. Open the image record.
    6. Select here if you see a message about editing the Global application.
    7. Select Update.
    8. Select Choose File.
    9. Open the new image file.
      Make sure that the name of the file you're adding matches the one that you're replacing.
    10. Select OK.

    Result

    The icon is updated and appears on calendar events in Dispatcher Workspace.