Exploring Healthcare Computerized Maintenance Management System
Summarize
Summary of Exploring Healthcare Computerized Maintenance Management System
The Healthcare Computerized Maintenance Management System (Healthcare CMMS) application is essential for managing medical devices in healthcare settings. With the Xanadu release, it is preparing for future deprecation, meaning it will be hidden and not activated in new instances, but support will continue. For managing maintenance and inventory workflows, users should transition to Clinical Device Management.
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Key Features
- Manage the complete lifecycle of medical devices, including in-service and out-of-service processes.
- Review and process alternative equipment maintenance (AEM) requests.
- Create and maintain records for medical device issues using work orders.
- Utilize guided playbooks for clinical engineers to efficiently manage device workflows.
Key Outcomes
For clinical engineers, the system enhances compliance management and productivity through streamlined workflows and a unified data source. Clinicians benefit from improved satisfaction and reduced downtime due to efficient issue reporting and resolution. The Healthcare CMMS playbook offers a structured approach to handling medical device cases, ensuring thorough management and oversight across multiple locations.
Whether you're starting or expanding your implementation of the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application, consider learning more about the features available to manage medical devices.
To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.
For the clinical engineers in your healthcare organization:
- Enhance compliance management by streamlining device workflows with patient risk parameters for maintenance plans.
- Provide visibility and data across all devices (connected or non-connected) and locations or sites in a single source of truth to exceed compliance requirements.
- Increase team productivity via inbuilt device data model, work order templates, mobile experience, and compliance reports.
For the clinicians in your healthcare organization:
- Improve clinician satisfaction and reduce device downtime by streamlined issue reporting and response workflows.
- Improve team productivity by managing devices across multiple hospitals, sites, or enterprises.
The Healthcare CMMS playbook provides a guided experience to review medical device-related cases. Using the playbooks, clinical engineers can set a medical device in-service, review alternative equipment maintenance (AEM) plans, and manage medical device out-of-service requests associated with a medical device model.
The Healthcare CMMS application uses the data model provided by the Healthcare and Life Sciences Service Management Core application. The medical device case is submitted as a medical device in-service case, medical device AEM case, medical device out-of-service case, or medical device issue case and assigned to clinical engineers who can then work on a device issue-related case or use a guided playbook within their Workspace for resolving a medical device in-service, AEM case, or medical device out-of-service.
Key features
- Manage the end-to-end process of medical device in-service.
- Review AEM requests for medical device models.
- Create and manage medical device issues for corrective maintenance of medical devices using a work order.
- Manage the end-to-end process of medical device out-of-service.
- Provide a guided experience for clinical engineers to complete setting medical devices in-service, review AEM requests, and setting medical devices out-of-service from Workspace by using the Healthcare CMMS playbooks.
To get started with the Healthcare CMMS application, see Configuring Healthcare CMMS.