CMMS Dashboard
Summarize
Summary of CMMS Dashboard
The CMMS Dashboard serves as a central hub for users to monitor ongoing operations within the Computerized Maintenance Management System (CMMS). It provides various reports that query the database to display essential metrics and statuses of medical devices. With the Xanadu release, the Healthcare Computerized Maintenance Management System is being prepared for future deprecation, remaining supported but hidden in new instances.
Show less
Key Features
- Access to the CMMS Dashboard requires the installation of the Performance Analytics Content Pack for Healthcare CDM.
- Users can navigate to Platform Analytics Workspace > Dashboards > CMMS Dashboard to display the dashboard.
- The dashboard includes several widgets that allow filtering by duration, displaying key metrics such as:
- High risk PM%: Percentage of completed planned work orders for high-risk medical devices within the due date.
- Non-high risk PM%: Percentage of completed planned work orders for non-high-risk medical devices within the due date.
- Medical devices in-service: Number of medical devices currently in service during the selected duration.
- Closed work orders: Number of closed work orders with requested due dates in the selected duration.
- Open work orders: Number of open work orders with requested due dates in the selected duration.
- Work order status: Overall status of all work orders during the selected duration.
- All widgets allow exporting of their respective lists for further analysis.
Key Outcomes
By utilizing the CMMS Dashboard, ServiceNow customers can efficiently track and manage the performance and status of medical devices, ensuring timely completion of maintenance tasks. The ability to export data enhances reporting and decision-making processes within healthcare operations.
The CMMS Dashboard is a central place for CMMS users to monitor ongoing operations. The dashboard includes reports that query the database and display the results.
To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.
To access the CMMS Dashboard, install the Performance Analytics Content Pack for Healthcare CDM application. For more information, see Components installed with Healthcare Computerized Maintenance Management System.
To display the CMMS Dashboard, navigate to .
- High risk PM% in the selected duration shows the percentage of the planned work orders that were completed within the due date for high risk medical devices.
- Non-high risk PM% in the selected duration shows the percentage of the planned work orders that were completed within the due date for non-high risk medical devices.
- Medical devices in-service in the selected duration shows number of the medical devices in-service in the selected duration. Click the widget to view the list of all medical devices in-service. You can export the list of all medical devices in-service.
- Closed work orders due in the selected duration shows number of the closed work orders who's requested due date is in the selected duration. Click the widget to view the list of all closed work orders. You can export the list of all the closed work orders.
- Open work orders due in the selected duration shows number of the open work orders who's requested due date is in the selected duration. Click the widget to view the list of all open work orders. You can export the list of all the open work orders.
- Status of all work orders due in the selected duration shows the status of all work orders. Click the widget to view the list of all work orders. You can export the status list of all the work orders.