TPRM Due diligence management reports
Summarize
Summary of TPRM Due Diligence Management Reports
The TPRM Due Diligence Management Reports are essential tools for TPR managers and assessors to effectively track, prioritize, and manage their responsibilities within vendor management. These reports facilitate oversight of various due diligence processes related to third-party engagements.
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Key Features
- Accessing Reports: Navigate to Workspaces > Vendor Management Workspace, and select the due diligence management icon on the Risk tab.
- Dashboard Functionality: TPR managers and admins can manage all workflow processes, including IRQs, external due diligence, approval, contract risk, and closed requests from the dashboard.
- Engagement Requests: Select items in the list view to work on specific engagement requests, with options to view active processes, new requests, and detailed lists for each process.
- Unique ID Assignment: Each due diligence request is auto-assigned a unique ID number starting with DDR, allowing for easy tracking and management.
- Due Diligence Aging: This section shows the duration of ongoing due diligence requests, enabling managers to monitor engagement timelines.
- Ongoing Management Overview: View the status breakdown of active, closed, and canceled due diligence requests.
- Workflow Completion Metrics: Analyze average completion times of workflows over time to improve efficiency.
Key Outcomes
By utilizing the Due Diligence Management Reports, ServiceNow customers can streamline their vendor management processes, enhance visibility into third-party risks, and ensure timely completion of due diligence activities. This leads to improved decision-making and risk management in engagements with third-party vendors.
TPR managers and assessors use the due diligence management reports to track, prioritize, and manage their responsibilities.
Accessing the reports
To view the due diligence management reports, select . On the Risk tab, select due diligence management icon 
.
Select items in the list view to work on engagement requests
By default, the page lists all active processes: IRQ, due diligence, approval, contract risk, and closed processes. Select the number on any card to view a list of actionable items for the process.
- Select the number on the All active processes card to view the list of active processes.
- Select the number on the New requests card to view the list of new requests.
- Select the number on the IRQ process card to view the list of active IRQs. See IRQ process management for details.
- Select the number on the Due diligence process card to view the list of active third-party risk assessments. See Third-party (external) risk assessment management for details.
- Select the number on the Approval process card to view the list of requests in the approval process. See Approval process management for details.
- Select the number on the Contract risk process card to view the list of requests in the contract process. See Managing the contract risk process for details.
- Select the number on the Final review process card to view the list of requests in the final review process.
- Select the number on the Closed card to view the list of closed requests for due diligence.
For each due diligence request, the system auto-assigns a unique ID number that starts with the text DDR. In any list, select the DDR number to view the request.
Due diligence aging section
The Due diligence aging section displays the current duration of requests for due diligence for a third-party engagement: due diligence for third parties and for engagements. Use the list box to specify the type of due diligence request to display in the charts.
Ongoing due diligence management
The Ongoing due diligence management section displays the current breakdown of Active, Closed, and Cancelled requests for due diligence.
Due diligence workflow: Days to completion
The Due diligence workflow: Days to completion section displays the average completion time of each workflow over time.