Results of migrating a metric category to an assessment template

  • Release version: Xanadu
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Results of migrating a metric category to an assessment template

    This content guides ServiceNow customers on how to view and track the results after migrating legacy metric categories to Smart Assessment Engine assessment templates. It explains where to find migration data, how to monitor migration progress, and how to interpret the migration results for metric categories, questions, and response options.

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    Tracking and Viewing Migration Progress

    • After completing the Assessment template migration form and initiating migration, customers can monitor progress and check for errors.
    • Migration records are accessible via All > Smart Assessment Engine > Administration > Template Migrations.
    • Each migration record has a unique identifier starting with ATMIG, which helps locate specific migration data.
    • The migration form displays the values used to generate the new assessment template, while related lists show the status and content of the migrated data.

    Interpreting Migration Results

    Migration results are organized into three related lists, each providing detailed status and mapping information:

    • Section Migrations: Shows the mapping from the original metric category to the new assessment section, including a unique number (ATSMIG prefix), migration status (Completed or Errored), and error details if applicable.
    • Question Migrations: Details the migration of individual questions, with a unique identifier (ATQMIG prefix), source and target mappings, and statuses such as Completed, Not supported, or Errored, along with error descriptions.
    • Response Option Migrations: Lists migration details for response options within questions, including unique numbers (ATROMIG prefix), source metric definitions, target response options, migration status, and error details if any errors occurred.

    Users can expand sections or questions to view associated questions or response options respectively, providing deep insight into the migrated template structure.

    Practical Benefits for ServiceNow Customers

    • Enables clear tracking and validation of migrated assessment templates from legacy metric types.
    • Provides detailed error reporting and status updates to quickly identify and resolve migration issues.
    • Facilitates understanding of how legacy metric categories, questions, and response options translate into the new Smart Assessment Engine format.

    You can view the data that was migrated from the metric type to the Smart Assessment Engine assessment template in the related lists on the Assessment template migration form.

    Tracking assessment template migration

    After you have filled out the Assessment template migration form and started the migration process, you can view the progress and confirm if it completed successfully or if there were any errors. For more information on the migration process, see Creating an assessment template from legacy assessment metric types, Migrate a legacy metric type to an assessment template, and How legacy metric types are migrated to sections in templates.

    Viewing the migration results

    To view your migration results, navigate to All > Smart Assessment Engine > Administration > Template Migrations. In the Assessment template migrations list, select the migration number. Each migration record for a metric type is assigned a unique number that starts with the text ATMIG. The form displays the values that were used to generate the template. The related lists display the status and content of the migrated data. The Section migrations table provides a description of the fields in the related lists.

    Results of the migration

    The following table describes the fields in the Section migrations related list.

    Table 1. Section migrations related list
    Field Description
    Number Unique number that starts with the text ATSMIG in the migration record for the section. You can use the number to search for the record.
    Source metric category Metric category that is created from the section after the metric types are migrated.
    Target section Section that was populated during the migration.
    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.

    Select the down arrow for a section to view the list of questions in the section. The following table describes the fields in the Question migrations related list.
    Table 2. Question migrations related list
    Field Description
    Number

    Unique number, starting with the text ATQMIG, that the system assigned to the migration record for the question. You can use the number to search for the record.

    Source metric Metric that is created from a question after the assessment template migration.
    Target question

    Question that was created after the migration.

    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Not supported: The metric in the original metric type isn’t supported for the migration.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.

    Select the down arrow for a question to view the list of response options for the question. The following table describes the fields in the Response option migrations related list.
    Table 3. Response option migrations related list
    Field Description
    Response option migrations
    Number

    Unique number, starting with the text ATROMIG, that the system assigned to the migration record for the response option. You can use the number to search for the record.

    Source metric definition Metric definition from the options that are migrated for a question.
    Source template definition Field referenced for the template definition from the response options that are automatically filled in if the data type of the source metric is a template.
    Target response option Field that shows the response option that was created after migrating the source.
    Migration status Migration status:
    • Completed: The migration is completed successfully.
    • Errored: An error occurred during the migration.
    Error details

    Description of an error that occurred during the unsuccessful migration.