Create New ICT third-party service provider form

  • Release version: Xanadu
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Create New ICT Third-Party Service Provider Form

    The Create New ICT Third-Party Service Provider form is designed to facilitate the registration of third-party service providers in the ICT sector. Customers need to accurately complete various fields to ensure proper identification and classification of the service provider.

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    Key Features

    • Identification Codes: Choose from various identification codes for the ICT service provider, including LEI, EUID, and national codes like Company Registration Number and VAT.
    • Additional Identification: Option to provide an additional identification code for further verification.
    • Service Provider Type: Specify whether the service provider is a legal entity or an individual acting in a business capacity.
    • Headquarters Information: Indicate the country and legal name of the service provider, along with any commonly used brand names.
    • Financial Details: Input the total annual expense or estimated cost associated with the service provider.
    • Ultimate Parent Confirmation: Confirm whether the third party is the ultimate parent, which affects how identification codes are populated.
    • Type of ICT Services: Select the relevant services offered by the provider, ranging from project management to cloud services.

    Key Outcomes

    By accurately completing the form, ServiceNow customers can ensure proper registration and identification of ICT third-party service providers. This process aids in maintaining compliance, enhancing operational efficiency, and facilitating effective management of third-party relationships in the ICT domain.

    On the Create New ICT third-party service provider form, fill in the fields.

    Table 1. Create New ICT service provider form
    Field Description
    Type of code to identify the ICT service provider Type of code that is used to identify the ICT third-party service provider.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Identification code of ICT third-party service provider Identification code of the ICT third-party service provider.
    Type of additional identification code to identify the ICT service provider Type of additional identification code to identify the ICT third-party service provider.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Additional identification code of ICT service provider Additional identification code to identify the ICT third-party service provider.
    Type of person of the ICT service provider Type of person of the ICT third-party service provider. The available options are as follows:
    • Legal person, excluding individual acting in a business capacity
    • Individual acting in a business capacity
    Country of the ICT third-party service provider’s headquarters Country where the ICT third-party service provider’s headquarters is located.
    Legal name of the ICT service provider Legal name of the ICT third-party service provider.
    Name of the ICT service provider Name of the ICT third-party service provider.

    This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name.

    Currency Currency of the country where the ICT third-party service provider’s headquarters is located.
    Total annual expense or estimated cost of the ICT third-party service provider Total annual expense or estimated cost of the ICT third-party service provider.
    Is the third party the ultimate parent? Option to confirm whether the third party the ultimate third-party.
    The available options are as follows:
    • Yes: The third party itself is the parent.
    • No: Default option.
    Identification code of the ICT service provider’s ultimate parent undertaking

    Reference field for the identification code of the ICT third-party service provider and name of the ICT third-party service provider.

    If the selection for the Is the third party the ultimate parent? field is No, choose the system populated identification code of the ICT third-party service provider other than the ultimate parent. If you choose the identification code of the ICT third-party service provider as that of the ultimate parent, an error message is displayed: Identification code of the ICT third-party service provider and identification code of the ICT third-party service provider's ultimate parent must be different.

    If the selection for the Is the third party the ultimate parent? field is Yes, the system auto-populates the identification code of the ICT third-party service provider.

    Type of code to identify the ICT third-party service provider’s ultimate parent Type of code that is used to identify the ICT third-party service provider’s ultimate parent.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Type of ICT services Type of ICT services. The available options are as follows:
    • ICT project management
    • ICT Development
    • ICT help desk and first level support
    • ICT security management services
    • Provision of data
    • Data analysis
    • ICT, facilities and hosting services (excluding Cloud services)
    • Computation
    • Non-Cloud Data storage
    • Telecom carrier
    • Network infrastructure
    • Hardware and physical devices
    • Software licensing (excluding SaaS)
    • ICT operation management (including maintenance)
    • ICT Consulting
    • ICT Risk management
    • Cloud services: IaaS
    • Cloud services: PaaS
    • Cloud services: SaaS