Manage controls using the Compliance Workspace

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of Manage Controls Using the Compliance Workspace

    The Compliance Workspace enables organizations to effectively manage controls, which are specific implementations of control objectives. It emphasizes the importance of rationalizing and consolidating controls to enhance operational efficiency and risk management.

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    Key Features

    • Rationalize Controls: Assess the relevance and effectiveness of existing controls. Determine if they effectively mitigate risks and if simpler alternatives can be implemented.
    • Consolidate Controls: Identify duplicated controls across regulations to create a streamlined framework, reducing redundancy and ensuring compliance for audits.
    • Define Controls and Business Rules: Establish key business rules that determine Governance, Risk, and Compliance (GRC) settings. This includes identifying risks, control owners, and creating test frequencies.
    • Control Requirements: When enabled, control requirements are automatically generated alongside controls, ensuring a comprehensive approach to compliance.
    • Attestation at Control Requirement Level: Allows for granular attestation for individual control requirements. Admins can assign tasks, and failed attestations trigger compliance issues.
    • Entity Based Access (EBA): Provides a framework for managing data access to objects tied to specific entities, streamlining user access configurations.

    Key Outcomes

    By utilizing the Compliance Workspace, organizations can expect improved control management, enhanced compliance tracking, and minimized operational overhead. The consolidation and rationalization of controls lead to better resource allocation and risk mitigation. Additionally, the support for attestation at the control requirement level ensures thorough compliance monitoring and reporting.

    Controls are specific implementations of a control objective. Retired controls do not appear in the list. Before defining controls, take time to rationalize, consolidate, and define the important controls in your organization.

    Rationalize your controls

    If you upload all your controls in bulk, you are missing the opportunity to refine and streamline your controls set.
    • How does this control affect my business objective?
    • Is this control actually preventing or detecting risk?
    • Is there a different control you can place that better protects your business?
    • Is there a control you can put in place that reduces process overhead and improves IT performance while also mitigating risk?
    • Can a complicated control be replaced with a simpler more effective control?
    As your business changes, and your IT data, processes, and technology improve, replace outdated controls and procedures.
    Note:
    When you define controls manually or when you import them from the Unified Compliance Framework (UCF), an entity is associated with the controls. It is a mandatory field on the Control form. If, however, you import controls from a source other than the UCF, you may encounter controls that do not have associated entities. It is important that you return to the Control form and add an entity to the control. Missing entities can cause unreliable results in calculations. Also, if you encounter a control with an entity that has been disabled, the control should be retired.

    Consolidate your controls

    Look for opportunities to consolidate controls. Look for common, repeated controls across multiple regulatory authorities of frameworks (for example, SOX and GLBA and AML). Avoid operating a single control multiple times for each regulation, by cross-mapping controls and eliminating the redundant ones. This process establishes a single consolidated set of controls = control framework, performing and preserving the cross mapping of controls is critical for audits.
    Figure 1. Industry regulations and requirements overlap
    Industry regulations and requirements overlap

    Define controls and business rules

    The business rules you define up front, establish the GRC configuration settings later. Be prepared to:
    • Identify controls and control owners
    • Define control tests and expected results
    • Establish test and control frequencies
    • Identify risks: impact and likelihood
    • Prepare attestations, assessments, questionnaires, and required evidence
    • Compose likely use-cases (who needs to interact with or view the contents of the GRC system and for what purposes)
    • Map authoritative sources to policies, to procedures, to controls, and to risks

    Control requirements

    When Create control requirements option is enabled for a control objective, for every control generated under an entity type, control requirements are also created automatically. Previously, only controls were created for entity types. The number of Control Requirements equals the number of control objective requirements.

    Attestation at control requirement level

    The Attestation at control requirement level feature allows attestation at a granular level for individual control requirements within a control. Admins can enable requirement-level attestation,assign respondents, and generate assessment tasks for each control requirement. Respondents then attest to requirements by indicating whether they are implemented or not, providing evidence or explanations as required. Failed attestations automatically generate issues, mark the parent control as non-compliant, and roll up the status to the associated entity and control objective.

    Entity Based Access (EBA)

    The Entity Based Access feature provides a framework for more granular approach to management of data access to objects associated with an entity. Administrators can grant access to an entity's related records by adding users or user groups, or by using entity user fields for entity-based access configuration.

    When a user is qualified based on these configurations and has the minimum required roles, they will have access to the following tables:
    • Control
    • Attestation
    • Policy exception to control

    Entity Based Access (EBA) rules

    When entity based record access rules are enabled on the Entity Based Access Configuration Properties page, any newly created controls, control attestations, indicators, and indicator tasks associated with a configured entity will automatically inherit the entity-based access (EBA) value from that entity. Previously, users had to run bulk access updates to apply EBA restrictions whenever new objects were created.