Exploring Search Suggestions
Summarize
Summary of Exploring Search Suggestions
The Search Suggestions application enhances user experience in AI Search applications and the Zing text indexing and search engine by providing suggested search completions or results as users type. It leverages saved query terms and results from user searches to generate relevant auto-complete and search suggestions, while also allowing for administrative control over the suggestions displayed.
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Key Features
- Auto-Complete Suggestions: As users input search terms, relevant auto-complete suggestions appear in AI Search applications.
- Search Suggestions: Users receive relevant search suggestions in the Zing text search engine as they type.
- Data Management: Administrators can manage the age of saved search data and configure specific suggestions to be excluded from display.
- Scheduled Maintenance: The system includes scripts for building and pruning suggestions, which can be scheduled by administrators.
- Analytics: Administrators can analyze saved search results to gain insights into user interactions and improve suggestion relevancy.
Key Outcomes
- Users benefit from viewing and selecting relevant suggestions, improving their search efficiency.
- Guest users can access suggestions based on external user searches via the GraphQL REST API.
- Administrators can control the freshness and relevancy of suggestions through configuration settings and scheduled scripts.
- Enhanced understanding of user behavior through data analysis allows for continual optimization of search suggestions.
Learn how Search Suggestions displays suggestions to users in AI Search applications and the Zing text indexing and search engine. Review the rules that dictate which suggestions are offered in each search application and context.
Search Suggestions overview
The Search Suggestions application makes it possible for search applications to display suggested search completions or results to users as they enter terms into a search field.
Search Suggestions saves query terms and results from user searches. A Build Search Suggestions script runs against this saved data periodically to generate auto-complete suggestions for AI Search and search suggestions for Zing text search. The Prune Search Suggestions script runs periodically to remove low-relevancy suggestions.
Administrators can limit the age of saved search data used to generate suggestions. They can also configure specific suggestions to prevent them from being displayed to search application users.
Search Suggestions workflow
In this infographic, see a sample workflow of how different users in an organization configure and use auto-complete suggestions and search suggestions with the Search Suggestions application.
- Administrators configure Search Suggestions settings, including scheduling of scripts and restrictions on which saved search results the system uses to create auto-complete suggestions and search suggestions.
- The system saves users' search results and uses them to generate new auto-complete suggestions and search suggestions.
- Search users view and select generated auto-complete suggestions in AI Search applications.
- Search users view and select generated search suggestions in Zing.
- Non-authenticated guest users access and review the list of generated suggestions created from searches by external users.
- Administrators review and analyze saved search results to improve understanding of how users interact with generated suggestions, allowing for more effective tuning of Search Suggestions settings.
Search Suggestions benefits
| Benefit | Feature | Users |
|---|---|---|
| View and select relevant auto-complete suggestions when searching in AI Search applications. | Auto-complete suggestions in AI Search applications | AI Search users |
| View and select relevant search suggestions when searching with the Zing text search engine. | Zing displays search suggestions as users enter search terms | Zing search users |
| See the list of auto-complete suggestions and search suggestions created from searches by external users. | Use the GraphQL REST API to view suggestions created from external user searches | Non-authenticated guest user |
| Control suggestion generation time by configuring how often the system builds auto-complete suggestions and search suggestions from user search strings. | Schedule the Build Search Suggestions script | Administrator |
| Improve suggestion relevancy by configuring how often the system prunes the least relevant auto-complete suggestions and search suggestions from the Search Suggestion [sys_search_suggestion] table. | Schedule suggestion pruning | Administrator |
| Increase suggestion freshness by using only the most recent search event records to create auto-complete suggestions and search suggestions. | Set maximum age for searches used in suggestion generation | Administrator |
| Prevent creation of unwanted auto-complete suggestions and search suggestions. | Prevent the creation of suggestions in special cases | Administrator |
| Understand how users interact with search by analyzing data from the Search Suggestions tables. | Analyze search relevancy | Administrator |