Dictionary and AI Search Dictionary forms
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Summary of Dictionary and AI Search Dictionary forms
The Dictionary and AI Search Dictionary forms are essential components of the ServiceNow AI Platform, specifically designed to manage typo handling, stop words, and synonym dictionaries for AI Search. These forms facilitate the creation and modification of dictionaries to enhance search capabilities.
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Key Features
- Label: Unique identifier for the dictionary.
- Dictionary Name: Automatically set based on the label.
- Language: Language specification for terms, applicable for stop word and synonym dictionaries.
- Type: Automatically categorized as Spell Check, Stop Word, or Synonym.
- State: Current status of the dictionary (New, Draft, Published).
- Case Sensitive: Option to enable case sensitivity for dictionary terms.
- Punctuation Sensitive: Option to enable punctuation sensitivity for dictionary terms.
- Derived: Option to derive entries from indexed content, available only for typo handling dictionaries.
- Derive Settings: Controls for indexed sources, auto-refresh intervals, and blocked fields for derived entries.
Key Outcomes
By effectively utilizing the Dictionary and AI Search Dictionary forms, ServiceNow customers can improve the accuracy of search results through customized typo handling, optimized stop words, and tailored synonym recognition. This directly enhances user experience and search relevancy within the ServiceNow environment.
The Dictionary and AI Search Dictionary forms contain information about your AI Search typo handling, stop word, and synonym dictionaries. Use these forms when creating or modifying a typo handling, stop word, or synonym dictionary for use with AI Search.
For details on creating and modifying dictionaries, see Modify settings for a typo handling dictionary, Create a stop word dictionary linked to a search profile, and Create a synonym dictionary linked to a search profile.
| Field | Description |
|---|---|
| Label | Unique label for the dictionary. |
| Dictionary name | Name for the dictionary. This field is automatically set based on the Label field value. |
| Language | Language for all terms defined in the dictionary. This field only displays when editing a stop word or synonym dictionary. AI Search automatically sets the language for typo handling dictionaries. Note: You can only link one stop word dictionary with a given language to a search profile. |
| Type | Dictionary type. This field is automatically set to Spell Check, Stop Word, or Synonym. |
| State | Current state of the dictionary.
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| Case sensitive | Option to enable case sensitivity for all terms in the dictionary. For more details on case sensitivity, see Typo handling, Stop words, or Synonyms. |
| Punctuation sensitive | Option to enable punctuation sensitivity for all terms in the dictionary. For more details on punctuation sensitivity, see Typo handling, Stop words, or Synonyms. |
| Derived | Option to derive dictionary entries from indexed content. This field and the Derive Settings section only display when editing a typo handling dictionary. |
| Derive Settings | |
| Indexed sources | List of indexed sources. The dictionary derives auto-correction terms from content indexed for these sources. This field only displays when editing a typo handling dictionary. For more information on indexed sources, see Indexed sources in AI Search. |
| Auto refresh | Interval, in hours, after which derived typo handling entries automatically refresh. The minimum value is 24 hours. This field only displays when editing a typo handling dictionary. |
| Blocked Fields | Comma-separated list of fields. The dictionary excludes terms found in these fields when deriving typo handling auto-correction terms from indexed source records. This field only displays when editing a typo handling dictionary. You can specify fields using the following formats:
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