Integration with other translation services
Integrate third-party translator services to enable machine translation of user-generated text using the provider of your choice.
After you have activated Dynamic Translation, you can integrate your preferred translator service provider directly with your instance.
Translator services are listed in the Translator Configurations [sn_dt_translator_configuration] table. In this table, several third-party translators are partially preconfigured by default. You can complete the configuration of a
default translator by providing your account credentials and connections. Alternatively, you can also create a custom spoke.
Note:
If you activate dynamic translation in the Generative AI Controller, a fully preconfigured spoke to Microsoft Azure OEM Translator Service is added as a row in Translator Configurations.
Also listed in the Translator Configurations table is a default record for the ServiceNow translator. This translator can be used for language detection only, not for translation, so its Mark as default for translation check box is not selectable. This optional language detection service is included in your Dynamic Translation subscription.