Activate Dynamic Translation

  • Release version: Washingtondc
  • Updated May 14, 2024
  • 2 minutes to read

    • Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to enable all the required APIs.

    Before you begin

    You must have the Glide Notification Translation (com.glide.notification.translation) plugin installed and enabled.

    Role required: admin

    About this task

    Dynamic Translation plugin (com.glide.dynamic_translation) activates these related plugins if they are not already active.
    Table 1. Plugins for Dynamic Translation plugin (com.glide.dynamic_translation)
    Plugin Description
    Flow Designer - Installer

    [com.glide.hub]

    		 Supports the Flow Designer application.
    ServiceNow IntegrationHub Runtime

    [com.glide.hub.integration.runtime]

    		 Enables execution of IntegrationHub actions and flows.
    ServiceNow IntegrationHub Action Step - REST

    [com.glide.hub.action_step.rest]

    		 Action Step - REST
    Microsoft Azure Translator Service Spoke

    [com.glide.microsoft_translation_spoke]

    		 Provides subflows and actions to dynamically translate the user-entered text, and to detect the language of the text using Microsoft translation services.
    IBM Watson Translator Service Spoke

    [com.glide.ibm_translation_spoke]

    		 Provides subflows and actions to dynamically translate the user-entered text, and to detect the language of the text using IBM translation services.
    ServiceNow Language Detection Service Spoke

    [com.glide.language_detection_spoke]

    		 Uses ServiceNow® Language Detection service to provide the ability to detect the language of given text.
    Dynamic Translation Spoke

    [com.glide.dynamic_translation.spoke]

    		 Provides actions that enable the ability to translate text(s) from one language to other language(s) and to detect the language of given text.
    Translation Commons

    [com.glide.translation.commons]

    		 Common utilities for translation features.
    Note:
    • If you activate the Microsoft Azure Translator Service Spoke plugin when the Dynamic Translation plugin (com.glide.dynamic_translation) is inactive, the subflows and actions of the Microsoft Azure Translator Service Spoke plugin are enabled. These subflows can be used in other flows and subflows. However, you cannot call Dynamic Translation APIs.
    • If you activate the IBM Watson Translator Service Spoke plugin when the Dynamic Translation plugin is inactive, the subflows and actions of the IBM Watson Translator Service Spoke plugin are enabled. These subflows can be used in other flows and subflows. However, you cannot call Dynamic Translation APIs.
      Important:
      IBM has announced the deprecation of the IBM Watson Translator Service for IBM Cloud in all regions. As of June 10, 2023, the Language Translator tile will be removed from the IBM Cloud Platform for new customers; only existing customers will be able to access the product. As of June 10, 2024, the service will reach its End of Support date. As of December 10, 2024, the service will be withdrawn entirely and will no longer be available to any customers. For more information, see https://cloud.ibm.com/docs/language-translator?topic=language-translator-release-notes.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.