AI Search Results Improvement Rule form
Summarize
Summary of AI Search Results Improvement Rule form
The AI Search Results Improvement Rule form is essential for defining and managing result improvement rules within your AI Search profiles on the ServiceNow AI Platform. This form facilitates the creation and modification of these rules, enhancing search results based on specified conditions.
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Key Features
- Label: Unique identifier for each result improvement rule.
- Start Date: Activation date for the rule; defaults to the current date if left empty.
- End Date: Last activation date; defaults to 30 days after the Start Date if left empty.
- Activate on all queries: Option to apply the rule to every search query.
- Language: Specifies the language for the rule, which must match the search query or be set to 'All Languages.'
- State: Indicates the rule's status: New, Draft, Published, or Expired.
- Marked for Deletion: Indicates if the rule will be deleted upon the next profile publication.
- Apply only to Genius Results: Limits the rule to operate solely on Genius Result answers, allowing only block actions.
- Triggers: Conditions necessary for the rule to activate, dependent on the 'Activate on all queries' selection.
Key Outcomes
By effectively utilizing the AI Search Results Improvement Rule form, ServiceNow customers can enhance search result accuracy and relevance, creating a more efficient search experience. Customers can expect improved user satisfaction and streamlined search processes when implementing tailored result improvement rules based on specific query conditions and user context.
The AI Search Results Improvement Rule form contains information about result improvement rules defined in your search profiles for AI Search. Use this form when creating or modifying a result improvement rule.
For details on creating or editing result improvement rules, see Create a result improvement rule.
| Field | Description |
|---|---|
| Label | Unique label for the result improvement rule. |
| Start Date | System time for the first date when the result improvement rule can activate. If left empty, this field is automatically set to the current date. |
| End Date | System time for last date when the result improvement rule can activate. After this date, the rule state changes to Expired. If left empty, this field is automatically set to 30 days from the Start Date. |
| Activate on all queries | Option to make the result improvement rule activate for every search query. |
| Language | Language for the result improvement rule. AI Search only evaluates activation for result improvement rules that have the same language as the search query or that have All Languages specified for this field. |
| State | Current state for the result improvement rule.
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| Marked for Deletion | Option indicating whether AI Search will delete the result improvement rule the next time you publish the search profile. |
| Apply only to Genius Results | Option to make the result improvement rule only operate on Genius Result answers when activated. Note: When this option is selected, the result improvement rule can only contain block actions. |
| Triggers | |
| Expand Synonyms For Query Conditions | Option for enabling synonym expansion for Query condition arguments. This field disappears if you select Activate on all queries. When expanding Query conditions, AI Search only considers active synonyms that are defined in the same search profile and that have a language matching the language of the result improvement rule. |
| Triggers | List of conditions that must be met for the result improvement rule to activate. This field disappears if you select Activate on all queries. Select one of the following fields as the subject for your condition:
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