Addressing issues in Subscription Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Stay in compliance by mapping custom tables and custom applications to subscriptions in Subscription Management.

    Key benefits

    • Identify custom tables and custom applications that aren't mapped to subscriptions.
    • Maintain accurate entitlements by mapping custom tables and custom applications to a recommended product subscription or a product subscription of your choice.
    • Plan for future subscription needs by assessing your custom table entitlements.
    Figure 1. Subscription issues
    Subscription issues

    Accessing subscription issues

    Access information on subscription issues on the Issues tab by navigating to Admin > Subscription Management > Issues or All > Subscription Management > Issues.

    Unmapped global custom tables

    Determine whether you have custom tables in the global scope that aren't mapped to a valid product subscription by accessing the Unmapped global custom tables tab. Keep custom table entitlements current by mapping the tables to a product subscription. For more information, see Map custom tables to a product subscription in Subscription Management.

    Custom tables that aren’t mapped to a subscription appear on the Issues tab the day after they’re created.

    Unmapped custom applications

    Determine whether you have custom tables in a scoped application that aren't currently mapped to a valid product subscription by accessing the Unmapped custom applications tab. Ensure that entitlements for these tables are current by mapping the application to a product subscription.

    You map tables in a scoped application at the application-level, which eases administration because you don't need to map tables individually after the application is mapped. For more information, see Map a custom application to a product subscription in Subscription Management.

    Custom applications that aren’t mapped to a subscription appear on the Issues tab the day after they’re created.